At a Glance
- Tasks: Manage customer communications for exciting light trails via email and social media.
- Company: From the Fields Ltd, a vibrant events company in Manchester.
- Benefits: Flexible hybrid work, competitive pay, and a fun team environment.
- Other info: Perfect for students seeking part-time work during the festive season.
- Why this job: Join us to enhance live events and connect with our community.
- Qualifications: Strong written English skills and a passion for communication.
The predicted salary is between 11.7 - 14.3 £ per hour.
From the Fields Ltd in Manchester is seeking up to three Communications Assistants to manage customer communications for our four light trails.
The role requires handling emails and social media with a focus on clear written English, and you may work from our Northern Quarter office with opportunities for remote/hybrid work as the event runs.
The initial schedule is 32 hours per week for six weeks, then 24 or 16 hours per week depending on Christmas and office status.
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Communications Assistant – Live Events (Hybrid, Weekend) in Manchester employer: From The Fields Ltd
Join an innovative events company in Manchester that values creativity and collaboration, offering a dynamic work culture where your contributions truly matter. With flexible working options and a focus on employee growth, this role as a Communications Assistant provides a unique opportunity to engage with audiences and enhance your skills in a supportive environment. Enjoy competitive pay and the chance to be part of exciting national events that bring communities together.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Assistant – Live Events (Hybrid, Weekend) in Manchester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like From The Fields Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at From The Fields Ltd and let us see your personality shine through!
We think you need these skills to ace Communications Assistant – Live Events (Hybrid, Weekend) in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and From The Fields Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about From The Fields Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at From The Fields Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress From The Fields Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which From The Fields Ltd will surely appreciate.
