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- Tasks: Optimise CRM strategies and enhance customer experience using tech and analytics.
- Company: Leading consultancy firm in Greater London with a vibrant team culture.
- Benefits: Flexible working, focus on employee wellbeing, and competitive salary.
- Why this job: Make a significant impact on client engagements while collaborating with a dynamic team.
- Qualifications: Experience with Salesforce and strong background in CRM transformations.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading consultancy firm in Greater London is seeking an experienced CRM Transformation Business Consultant. This role involves optimizing CRM strategies and enhancing customer experience through technology and analytics. You will have a significant impact on client engagements while collaborating in a vibrant team culture.
The ideal candidate should have familiarity with platforms like Salesforce and a strong background in CRM and customer experience transformations. Flexible working and employee wellbeing are a priority for the firm.
CRM & CX Transformation Consultant employer: Frog
Contact Detail:
Frog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & CX Transformation Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and CX space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM transformations. This will give potential employers a taste of what you can bring to the table, especially if you’ve worked with platforms like Salesforce.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and customer experience. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to stay updated on new opportunities that match your skills and interests.
We think you need these skills to ace CRM & CX Transformation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM & CX Transformation Consultant role. Highlight your experience with CRM strategies and any relevant platforms like Salesforce. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CRM and customer experience transformations. Share specific examples of how you've made an impact in previous roles, and let us know why you want to join our vibrant team.
Showcase Your Analytical Skills: Since this role involves technology and analytics, don’t forget to showcase your analytical skills in your application. Mention any tools or methodologies you’ve used to optimise CRM strategies and enhance customer experiences. We love data-driven insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Frog
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM platforms, especially Salesforce. Brush up on the latest features and functionalities, and be ready to discuss how you've used these tools to drive customer experience transformations in your previous roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've leveraged data analytics to optimise CRM strategies. Be ready to explain your thought process and the impact your decisions had on customer engagement and satisfaction.
✨Emphasise Team Collaboration
This role involves working closely with a vibrant team, so highlight your experience in collaborative environments. Share specific instances where you’ve successfully worked with others to achieve a common goal, particularly in CRM or customer experience projects.
✨Align with Their Values
Research the firm’s commitment to employee wellbeing and flexible working. Be prepared to discuss how you value these aspects in your work life and how they contribute to a positive team culture, showing that you’re a great fit for their environment.
