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- Tasks: Join us as a Fire Alarm Service Engineer, maintaining and repairing fire safety systems.
- Company: Be part of a growing team dedicated to life safety and customer service excellence.
- Benefits: Enjoy competitive salary, career progression, and a supportive work environment.
- Why this job: Make a real impact in fire safety while developing your skills in a dynamic field.
- Qualifications: 3+ years experience with fire alarm systems and a full UK driving licence required.
- Other info: Opportunities for professional development and participation in an on-call rota.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a reliable and experienced Fire Alarm Service Engineer to join our growing team.
You will be responsible for the routine maintenance, fault-finding, and minor repairs of fire detection and life safety systems following relevant British Standards and company procedures.
This role is field-based and requires excellent technical skills, a professional attitude, and a strong focus on customer service.
Key responsibilities include:
- Carry out planned preventative maintenance (PPM) of fire alarm systems to BS 5839-1 standards.
- Diagnose and repair system faults and provide detailed fault reports.
- Complete small works, such as device replacements, panel swaps, or wiring corrections.
- Maintain accurate records of all work completed and report any non-compliances.
- Respond to emergency call-outs as part of the on-call rota (as required).
- Work across a variety of environments, including commercial, residential, industrial, and public sector buildings.
- Advise clients on system condition, upgrade options, or required remedial works.
- Ensure full compliance with health and safety regulations and company policies at all times.
- Proven experience servicing fire alarm systems (minimum 3 years preferred).
- Strong knowledge of conventional and addressable systems (e.g., Ampac, Gent, Advanced, Morley, Notifier, Kentec).
- Working knowledge of BS 5839, BS 5266, and general fire industry standards.
- Good communication and customer service skills.
- Strong attention to detail and ability to work independently or as part of a team.
- Willingness to participate in an on-call rota (as required).
- Full UK driving licence.
Desirable qualifications
- FIA Units 1–5 (Design, Installation, Maintenance, Commissioning, Advanced Detection)
- CSCS/ECS Card
- Electrical qualifications (e.g., City & Guilds 2365/2391 or NVQ Level 3 in Electrical Installations)
- Experience in emergency lighting, extinguishers, or integrated life safety systems is a plus
- Knowledge of security or access control systems (desirable but not essential)
We offer a range of benefits to support and reward our team members, including:
- Competitive salary & benefits
- Opportunities for career progression
- A professional and supportive work environment
This is an exciting opportunity to grow your career with a company that values its employees. If you are looking for a role where you can make a real impact and progress professionally, we would love to hear from you!
Want to know more? For the full job description and details on how to apply, please fill in the form below.
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Fire Alarm Service Engineer employer: Frocester Group
Contact Detail:
Frocester Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Service Engineer
✨Tip Number 1
Make sure to brush up on your knowledge of British Standards, especially BS 5839-1. Being well-versed in these standards will not only help you during the interview but also demonstrate your commitment to safety and compliance.
✨Tip Number 2
Familiarise yourself with the specific fire alarm systems mentioned in the job description, such as Ampac, Gent, and Kentec. Showing that you have hands-on experience or knowledge of these systems can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experiences in fault-finding and repairs. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Since customer service is a key aspect of this role, think of ways to showcase your communication skills. Consider preparing anecdotes that illustrate your ability to advise clients effectively and maintain strong professional relationships.
We think you need these skills to ace Fire Alarm Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fire Alarm Service Engineer position. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with fire alarm systems, particularly any work related to BS 5839 standards. Mention specific systems you have worked with, such as Ampac or Gent, to demonstrate your technical skills.
Showcase Customer Service Skills: Since this role requires strong customer service skills, include examples in your application that illustrate your ability to communicate effectively with clients and provide excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Frocester Group
✨Know Your Standards
Familiarise yourself with British Standards, particularly BS 5839-1, as this is crucial for the role. Be prepared to discuss how you have applied these standards in your previous work.
✨Showcase Your Technical Skills
Highlight your experience with various fire alarm systems like Ampac, Gent, and others mentioned in the job description. Be ready to provide examples of fault-finding and repairs you've successfully completed.
✨Emphasise Customer Service
Since the role requires strong customer service skills, think of instances where you've gone above and beyond for clients. This will demonstrate your professional attitude and commitment to client satisfaction.
✨Prepare for Scenario Questions
Expect questions about how you would handle emergency call-outs or non-compliance situations. Practising your responses to these scenarios can help you convey your problem-solving abilities effectively.
