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- Tasks: Administer training courses and ensure effective communication with customers.
- Company: Join a supportive team dedicated to learning and development.
- Benefits: Enjoy a structured apprenticeship with a clear career path and supportive environment.
- Why this job: Gain valuable experience in customer service while contributing to a positive workplace culture.
- Qualifications: No specific qualifications required; just a passion for learning and helping others.
- Other info: This role is part of the Disability Confident scheme, promoting inclusivity.
You will work as part of a successful administration team within learning and development. You will administer training courses in a timely manner, ensuring effective communication to all our customers. As well as being a central holding place in the organisation for knowledge about training courses.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday to Friday 8am – 4pm.
Expected Duration: 15 Months
This employer is part of the Disability Confident scheme, committed to employing disabled people.
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Learning & Development Apprentice Administrator employer: Frimley Health NHS Foundation Trust
Contact Detail:
Frimley Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Apprentice Administrator
✨Tip Number 1
Familiarise yourself with the principles of learning and development. Understanding key concepts such as training needs analysis and course administration will show your enthusiasm and readiness for the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your communication skills by preparing questions to ask during the interview. This shows your interest in the role and helps you assess if the company is the right fit for you.
✨Tip Number 4
Highlight any relevant experience you have in customer service or administration. Even if it's informal, showcasing your ability to manage tasks and communicate effectively will strengthen your application.
We think you need these skills to ace Learning & Development Apprentice Administrator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Learning & Development Apprentice Administrator position. Understand the key responsibilities, such as administering training courses and effective communication, to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise skills that are relevant to the role, such as organisational abilities, communication skills, and any experience in administration or customer service. Use specific examples to demonstrate these skills.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the position but also explains why you would be a great fit for the team. Mention your enthusiasm for learning and development, and how you can contribute to the organisation's goals.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for an administrative role.
How to prepare for a job interview at Frimley Health NHS Foundation Trust
✨Understand the Role
Make sure you have a clear understanding of the Learning & Development Apprentice Administrator role. Familiarise yourself with the responsibilities, especially around administering training courses and effective communication.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated in previous experiences. This could be through emails, presentations, or team collaborations.
✨Demonstrate Your Organisational Skills
As you'll be managing training courses, highlight your organisational skills. Discuss any tools or methods you use to keep track of tasks and deadlines, as well as how you prioritise your workload.
✨Research the Company Culture
Learn about the company's commitment to the Disability Confident scheme and their values. Be ready to discuss how you align with their mission and how you can contribute positively to their inclusive culture.
