Housekeeping Supervisor

As a Housekeeping Supervisor, you will be responsible for the day-to-day supervision and coordination of our housekeeping assistants, ensuring all areas of the hospital are maintained to the highest standards of hygiene and cleanliness in line with NHS infection prevention and control protocols. You will provide daily support and guidance to housekeeping staff, working collaboratively with clinical and non-clinical teams to ensure our hospital maintains a clean, safe and welcoming environment for all patients, staff and visitors.

Key Responsibilities

• Allocate housekeeping staff across wards and departments to ensure efficient service delivery.
• Maintain a clean, safe and welcoming environment for patients, staff and visitors.
• Deliver and manage accredited training programmes, including Train the Trainer and Assessor responsibilities.
• Support staff development through induction, ongoing training, appraisals and refresher courses.
• Provide feedback through verbal and written reports following cleanliness and quality audits.
• Work closely with clinical teams, department managers, and the wider housekeeping team as part of quality assurance.
• Support the Housekeeping Manager and Senior Supervisor with service delivery and resource management.
• Contribute to staff rotas and ensure cost‑effective use of resources.
• Assist with the recruitment process, including participation in interviews.
• Maintain accurate records of staff hours, annual leave, sickness, and return‑to‑work meetings.
• Carry out staff counselling and support as needed (e.g. personal concerns, attendance).
• Oversee accredited training programmes, including on‑the‑job training, refresher sessions, appraisals and mandatory training updates.
• Support shift cover planning and reallocation of staff, including use of Bank staff where appropriate.
• Participate in the staff rota, including early mornings, evenings, and weekend shifts.
• Provide administrative support including telephone and bleep handling, basic IT tasks, and data collection.
• Manage stock control and the ordering of cleaning supplies and equipment.
• Assist with monthly deep cleans, carpet cleans, and ongoing upkeep of offices and public areas.
• Take part in PLACE assessments, recording data via digital devices (iPad).
• Respond to emergency cleaning needs such as chemical spills, floods and bodily fluids in line with Trust policy.
• Oversee cleaning of on‑site facilities such as mops and microfibre systems.
• Support evening supervision of catering services, ensuring adherence to HACCP food safety standards.
• Implement and monitor Level 2 Allergen Training for all catering staff involved in food service.

Qualifications

• Previous supervisory experience in a similar environment.
• Strong understanding of infection control standards and NHS cleaning protocols.
• Excellent interpersonal skills and the ability to build positive working relationships.
• Flexibility to work shifts, including early mornings, evenings and weekends as required.
• Knowledge of the National Standards of Healthcare Cleanliness 2021 and how they are monitored.
• Knowledge of Microsoft computer software.

Desirable Criteria

• Formal qualification in cleaning services (e.g. BICs or equivalent).
• Knowledge of cleanliness audit systems.
• Previous experience in delivering training.
• Catering experience.
• Working knowledge of COSHH.
• Infection prevention expertise.
• Superior supervisory experience.
• Knowledge of working in the NHS.
• Level 2 or above in allergen training.

Competencies

• Good communication.
• Flexible to meet needs of service.
• Competent to provide staff training.
• Basic IT skills.
• Excellent communication and interpersonal skills.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours.