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- Tasks: Provide administrative support to the Breast team, managing correspondence and patient records.
- Company: Frimley Health NHS Foundation Trust is a leading healthcare provider with a commitment to excellence.
- Benefits: Enjoy a supportive work environment, flexible hours, and opportunities for professional development.
- Why this job: Join a dynamic team making a real impact on patient care in a busy hospital setting.
- Qualifications: NVQ Level 3 Administration or equivalent; experience in an office environment preferred.
- Other info: This role is office-based at Frimley Park Hospital, not hybrid.
The predicted salary is between 24000 - 33600 £ per year.
1 week ago Be among the first 25 applicants
Job Overview
An exciting opportunity is available for a Clinical Admin Officer to join the Breast team at Frimley Park Hospital.
Job Overview
An exciting opportunity is available for a Clinical Admin Officer to join the Breast team at Frimley Park Hospital.
This is an office based role where patient contact will be on the phone/email/EPIC.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, adaptable, enthusiastic and dedicated, with excellent interpersonal and time management skills.
The position will offer the chance to work with Consultants and their clinical teams including Resident Doctors and Clinical Nurse Specialists.. The role is ideally suited to candidates with strong administrative experience and a positive approach to change.
Please Note The Below Important Information
Location: This role is based in offices on-site at Frimley Park Hospital (in person, not hybrid)
Workspace: bright office shared with up to two other people
Sponsorship: We regret that we are unable to offer sponsorship for this role
Please contact with any questions you may have prior to applying.
Main duties of the job
- To provide an administrative service to the Department.
- To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
- Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.
- To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
- Answer queries from colleagues, GP’s and patients in a timely and professional manner.
- To ensure that secure systems are in place for the storage of all resources including computerised information.
- Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
- Scanning and uploading relevant patient medical documents into the Trust\’s Electronic Patient Record system.
- To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
- To ensure all phone calls are dealt with in a professional and timely manner
- To operate EPIC and other IT systems to fulfil the role/department requirements.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
To provide clinical administrative support to the Consultants, Nurses and their junior medical staff, ensuring that the Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 Administration or equivalent practical knowledge
Desirable criteria
- Experience of using EPIC
Experience
Essential criteria
- Recent experience of working in an office environment
- Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
- Be able to work in a busy environment and remain calm under pressure
- Recent experience of working within a team environment
- Previous Clinical Admin or Medical Secretary experience
Desirable criteria
- Working in the NHS either in a hospital/private practice/GP setting
- Experience of direct contact with patients
Skills
Essential criteria
- Ability to communicate clearly
- Ability to work with minimal supervision
- Ability to prioritise workload
- Able to adapt to change
- Excellent interpersonal skills.
Desirable criteria
- Understanding of medical terminology
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Apply online now
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitals and Health Care
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Clinical Admin Officer employer: Frimley Health NHS Foundation Trust
Contact Detail:
Frimley Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Admin Officer
✨Tip Number 1
Familiarise yourself with the EPIC system, as experience with this software is highly desirable for the Clinical Admin Officer role. Consider taking online tutorials or courses to boost your confidence and demonstrate your commitment to learning.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed busy workloads in previous roles. Be ready to discuss specific situations where you successfully prioritised tasks under pressure during your interview.
✨Tip Number 3
Showcase your interpersonal skills by preparing to discuss how you've effectively communicated with colleagues, patients, or clients in past positions. This will help you stand out, as strong communication is essential for this role.
✨Tip Number 4
Research Frimley Health NHS Foundation Trust's values and recent developments. Being knowledgeable about the organisation will not only impress during your interview but also help you align your answers with their mission and culture.
We think you need these skills to ace Clinical Admin Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, especially in a clinical or healthcare setting. Emphasise skills like time management, attention to detail, and your ability to work under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific experiences that demonstrate your organisational skills and adaptability, as well as your commitment to providing excellent patient care.
Highlight Relevant Qualifications: Clearly state any qualifications you have that are relevant to the role, such as NVQ Level 3 Administration or experience with EPIC. If you have experience in a busy office environment, make sure to include that as well.
Showcase Interpersonal Skills: Since the role involves communication with patients and colleagues, highlight your interpersonal skills. Provide examples of how you've effectively communicated in previous roles, especially in a healthcare context.
How to prepare for a job interview at Frimley Health NHS Foundation Trust
✨Show Your Organisational Skills
As a Clinical Admin Officer, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised your workload and met deadlines, especially in busy environments.
✨Familiarise Yourself with EPIC
Since the role involves using the EPIC system, it’s beneficial to have a basic understanding of it. If you have prior experience, be ready to discuss how you used it effectively. If not, consider researching its functionalities to show your willingness to learn.
✨Highlight Your Interpersonal Skills
This position requires excellent communication skills, especially when dealing with patients and colleagues. Be prepared to share examples of how you've effectively communicated in previous roles, particularly in challenging situations.
✨Demonstrate Adaptability
The job description mentions the need for adaptability. Think of instances where you had to adjust to changes quickly and how you managed those transitions. This will show that you can thrive in a dynamic work environment.
