Band 4 Training Officer

Job Overview

• The post holder will be a trained and competent phlebotomist, responsible for obtaining high-quality blood samples from patients across a range of clinical areas within the Trust. They will perform venepuncture independently, ensuring that all samples are collected, labelled, and transported safely and efficiently in accordance with Trust and national guidelines.
• In addition to clinical duties, the post holder will contribute to the training and development of new and trainee phlebotomists and support other healthcare professionals undertaking basic venepuncture or cannulation training.
• The role demands a high degree of accuracy, professionalism, and sensitivity when dealing with patients, many of whom may be anxious, unwell, or have additional needs.
• Full-time, 5 days per week (Monday–Sunday) on a rota basis between 07:30 and 20:00. A flexible approach to working hours is essential to meet service needs.

Main duties of the job

• The post holder will be responsible for the day-to-day operational supervision of the Phlebotomy Team to ensure the delivery of a safe, efficient, and high-quality phlebotomy service across the acute Trust and external contracts supported by BSPS (Berkshire and Surrey Pathology Services).
• The role requires the individual to lead by example, ensuring staff are well trained, motivated, and supported to meet the needs of patients and clinical services.
• The post holder will demonstrate excellent organisational, communication, and leadership skills, maintaining high professional standards and always ensuring compliance with Trust and departmental policies.

Working for our organisation

• Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
• We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
• Frimley Health Trust benefits on Vimeo This is \”Frimley Health Trust benefits\” by FHFT Careers on Vimeo, the home for high quality videos and the people who love them.

Detailed Job Description And Main Responsibilities

• To provide phlebotomy training and support for newly appointed phlebotomists, and other internal healthcare workers.
• Please see attached Job Descriptions and person specification.

Person specification

Skills

Essential criteria

• Competent in Blood Culture techniques.
• Analytical and planning skills to solve day to day issues both routine and non-routine.
• Able to time manage and work to prescribed deadlines.

Desirable criteria

• Performance management.
• A knowledge of trust visions values and strategic objectives and key work programmes.

Qualification

Essential criteria

• GCSE Grade C and above in Numeracy and English of equivalent.
• Educated to NVQ Level 3 or equivalent work-related experience.
• At least 5 years’ experience as Phlebotomist working in busy hospital and wards.

Desirable criteria

• A Teaching / Assessing Qualification, or willing to undertake (e.g. TAQA).
• Experience as a supervisor in an NHS environment.

Special Requirement

Essential criteria

• Full driving licence and use of a car.

Experience

Essential criteria

• Supervisory and training experience.
• Display the drive to improve Phlebotomy services.
• Experience in recruitment.
• Experience in supporting investigations/ disciplinary matters.
• Awareness of HR policies.

Desirable criteria

• Performance management.
• Conducting appraisals.
• Experience with recruitment.
• Experience of POC testing.

Special Requirements

Essential criteria

• Ability to deal with complaints and remain calm under pressure.
• Able to travel to other sites.

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future‑proofed, featuring on‑site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Apply online now