Exhibitor Relations Assistant (Frieze)

Description
About Frieze
Frieze is the leading global organization for art and culture, producing internationally acclaimed fairs in London, New York, Los Angeles, Seoul and Abu Dhabi, alongside Frieze Masters, The Armory Show and EXPO Chicago, as well as a year-round programme of editorial, events and partnerships.
About MARI Group
MARI is a global events and experiences company powering world-defining live experiences. Our portfolio of premium live properties spans sports, art, and entertainment — including the Madrid and Miami Open tennis tournaments, Frieze (a leading voice in contemporary art), and Barrett-Jackson (the premium U.S. collector car auction company). MARI also includes TodayTix Group, the global e-commerce leader for cultural experiences, connecting millions of customers with the best in live entertainment.
MARI is reshaping the live events landscape — building a growing portfolio of category-defining events and brands that set the standard for what's next, across sports, entertainment, art, and lifestyle.
At MARI, you'll work alongside people who are passionate, curious, and driven — people who believe that live experiences have the power to shape culture, and who care about the work, the mission, and each other. We welcome outstanding applicants of all backgrounds and encourage everyone to apply.
About Frieze
Frieze is the leading global organization for art and culture, producing internationally acclaimed fairs in London, New York, Los Angeles, Seoul and Abu Dhabi, alongside Frieze Masters, The Armory Show and EXPO Chicago, as well as a year-round programme of editorial, events and partnerships.
Exhibitor Relations Assistant Role
About the Role
We are seeking a enthusiastic Exhibitor Relations Assistant to support team Managers and the wider team in carrying out necessary tasks to produce Frieze fairs. You'll sit within the Exhibitor Relations team at Frieze working closely with exhibiting galleries and other departments within the company.
This is a full-time temporary contract role and qualified candidates must be based London.
You'll be part of a hybrid team that values both connection and flexibility. We'll cover the details of our hybrid schedule during the interview process.
What You'll Own:

• Support Fair Managers and wider team in carrying out necessary tasks to produce Frieze fairs, working closely with exhibiting galleries and other departments within the company.
• Provide support to galleries in regard to all aspects of their participation in the fairs:
• Update gallery information and maintain systems, such as Frieze Portal and CRM database
• Support on the launch of the gallery platforms with the fair Managers and wider team, i.e., Exhibitor Manual

• Coordinate exhibitor correspondence
• Support exhibitors with enquiries including shipping, storage, cleaning, passes etc.
• Maintain high quality customer service on all fair delivery aspects
• Oversee gallery enquiries and monitor gallery online submissions

Other departments

• Coordinate Frieze Viewing Room gallery participation with Digital Team and On View on frieze.com
• Provide and request exhibitor information as needed
• Supply information to be included in promotional material for the fairs
• Liaise with the Content/ Press/Marketing teams to ensure visibility and accuracy of gallery information across our platforms

At the fairs

• Prepare exhibitor resources to be used at the fair, such as Welcome Guide and Exhibitors WhatsApp
• Set up site for exhibitors
• Oversee Exhibitors’ Desk throughout the fair and working with temporary staff
• Answer exhibitor queries and coordinate services onsite
• Preparing onsite materials and equipment for the Exhibitors’ Desk

Systems and databases

• Input and update exhibitor data
• Produce reports and analysis for team
• Maintain exhibitor platforms

What You Bring:

• Excellent organisation and communication skills
• Strong attention to detail
• Ability to manage your time well and comfortable working to tight deadlines
• Able to multi-task and collaborate in a fast-paced environment
• Comfortable and competent in a client-facing role
• Art world experience / knowledge
• Experience with Microsoft software and Database CRM

Benefits
Here are some of the Benefits and Perks offered at MARI Group:

• Hybrid work environment (blend of in-office and at-home days)
• Pension match and access to a bespoke pension scheme
• Paid Parental Leave
• Employee Assistance Programme
• Enhanced gyms, wellness and financial wellbeing apps access via Wellhub
• Flexible Paid Time Off

MARI believes in the power of live experiences to unite people — and we know that can only be achieved when we reflect the full diversity of the world around us. As a global company that shapes culture across sports, art, and entertainment, we are committed to fostering an inclusive workplace and to practicing anti-discrimination across race, gender identity, sexual orientation, disability, and beyond. We recognise that systemic inequality and discrimination remain challenges across the events and entertainment industry, and we are dedicated to driving meaningful progress — both within our own organisation and across the wider industry we are proud to be part of.