At a Glance
- Tasks: Support sales teams with administration, pricing, and customer submissions for smooth operations.
- Company: Join a cooperative culture focused on better nutrition and shared success.
- Benefits: Enjoy competitive salary, private healthcare, generous holiday, and flexible working hours.
- Other info: Great opportunities for personal and professional development in a dynamic environment.
- Why this job: Be a key player in driving growth and making a real impact in the grocery sector.
- Qualifications: 2+ years in sales support or operational roles with strong attention to detail.
The predicted salary is between 23850 - 29150 £ per year.
The Sales Support Officer deliversaccurate, timelyand compliant execution of UK sales support activities, including sales administration, pricing and promotional processes, and customer submissions.
The role acts as a key operational contact between Sales teams, customers and internal functions, ensuring smooth execution of commercial processes and supporting overall service delivery.
- Execute core sales support processes including sales reporting, pricing and promotional administration, and customer submissions.
- Ensure all activities are completed accurately and within agreed timelines.
- Maintain adherence to defined procedures and controls.
- Customer & Operational Coordination
- Act as a day-to-day contact for customers on operational matters.
- Coordinate requests across Sales, Finance, Supply Chain and Master Data.
- Resolve operational issues within defined frameworks and escalade whererequired.
- Master Data & System Accuracy
- Maintain and update customer and pricing data within systems (SAP, Salesforce).
- Ensure accuracy and completeness of master data supporting execution.
- Support system and process consistency.
- Pricing, Promotions & Administration
- Execute pricing updates and promotional entries in line with approved terms.
- Support administration of customer agreements and rebate processes.
- Monitor and resolve discrepancies in pricing and documentation.
- Process Compliance & Improvement
- Ensure adherence to processes and governance standards.
- Identifyand flag inefficiencies or risks.
- Support improvements to ways of working.
- Stakeholder Communication
- Maintain contact with Sales, Finance/FSSCand Supply Chain.
- Ensure clear communication of timelines and issue resolution.
- Support alignment between commercial and operational execution.
- What we ask
- 2+ years in sales support, commercial administration or operational roles.
- Strong attention to detail and accuracy.
- Structured andorganisedapproach.
- Ability to manage multiple tasks and deadlines.
- Clear communication and stakeholder coordination.
- Ability to work independently within defined processes.
What we offer
- Pension: Up to 13.7% employer contribution (age-dependent)
- Healthcare: Private medical cover (BUPA) + Medicash
- Death in Service: 4x salary
- Group Income Protection Scheme Holiday: 25 days + 8 UK bank holidays + Birthday off
- Flex
Benefits: Summer Hours (1pm Friday finishes – July/Aug) Winter Wellness (2 hours/week for personal wellness – Nov–Jan) 4pm Friday finishes (standard weeks) £28/month WFH broadband allowance
The UK Opco has significant growth ambitions over the next 3-5years with the objective to become a key partner to UK retailers across branded and PL portfolios.
The grocery sales team consists of 3 account manager, 1 sales support manager and 3 sales support executives.
The sales support manager will be responsible for the sales support team and reports into the head of the grocery.
The head of grocery sits in the Management Team, and reports into the Managing Director.
Why work with us
An inspiring purpose
Better nutrition for the world and a good living for our farmers, now and for generations to come.
- A cooperative culture
- Driven by global collaboration, respect, and shared success
- Space to aim higher, with autonomy and a clear focus
- Your growth fuels ours
We invest in your personal and professional development through training and education.
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Sales Support Officer employer: FrieslandCampina
As a Sales Support Officer, you will thrive in a cooperative culture that values global collaboration and respect, ensuring your contributions are recognised and impactful. With a strong focus on personal and professional development, the company offers generous benefits including a substantial pension contribution, private healthcare, and flexible working hours, all designed to support your well-being and work-life balance. Join us in our mission for better nutrition and become part of a team that is dedicated to growth and success for both employees and farmers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Officer
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Officer at FrieslandCampina, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including FrieslandCampina. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Officer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Officer
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for FrieslandCampina:When writing your cover letter, make sure to tailor your message specifically for FrieslandCampina. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at FrieslandCampina
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show FrieslandCampina that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show FrieslandCampina that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with FrieslandCampina’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
