Customer Development Manager
Customer Development Manager

Customer Development Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
FrieslandCampina

At a Glance

  • Tasks: Drive growth and strategy for key convenience customers while managing P&L.
  • Company: Dynamic dairy company focused on innovation and customer relationships.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Be a key player in shaping strategies that impact the dairy market.
  • Qualifications: Experience in customer development and strong analytical skills required.
  • Other info: Join a vibrant team with a focus on collaboration and success.

The predicted salary is between 36000 - 60000 £ per year.

Responsibilities:

  • Responsible for key convenience customers reporting directly to the Business Unit Controller.
  • Cascading the fighting unit strategy into the sector, creating 12Q Channel & Customer plans.
  • Lead the cross-functional creation of channel strategy, aligning the Brand plans from the Marketing Team & supporting Channel & Category Strategies from the CCD team.
  • Creation and execution of JBPs and execution of the 12Q plan driving growth at a top and bottom line level, share of wallet.
  • Full P&L management.
  • Portfolio P&L accountability and delivery across flavoured milk and other dairy.
  • Delivery of key business metrics (Market Share, Distribution).
  • Develop the strategic relationship within the designated Modern Trade portfolio.
  • Maximise trade spend utilization and management within customer base.
  • Identify and capture category sales opportunities within the Customer base.
  • Championing the category needs of the Channel internally and leading the development of a Strategic Customer Plan (in line with the CCD and Brand Marketing Plan) that enables FC to ‘win’ within the designated portfolio.

Customer Development Manager employer: FrieslandCampina

As a Customer Development Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and opportunities for professional advancement, all while being part of a team that values collaboration and innovation in the heart of the industry. Join us to make a meaningful impact on our key convenience customers and drive success in a thriving market.
FrieslandCampina

Contact Detail:

FrieslandCampina Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its competitors. Understand their market share and how they position themselves in the dairy sector. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your pitch! Be ready to discuss how your experience aligns with the responsibilities of a Customer Development Manager. Highlight your skills in P&L management and strategic planning to demonstrate your fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Customer Development Manager

Customer Relationship Management
Strategic Planning
P&L Management
Market Analysis
Trade Spend Management
Cross-Functional Collaboration
Channel Strategy Development
Sales Opportunity Identification
Business Metrics Delivery
Category Management
Execution of Joint Business Plans (JBPs)
Communication Skills
Analytical Skills
Growth Strategy Implementation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Customer Development Manager. Highlight your experience with P&L management and any relevant achievements in driving growth and market share.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Mention specific examples of how you've created and executed successful channel strategies in the past.

Showcase Your Strategic Thinking: In your application, demonstrate your ability to develop strategic relationships and plans. We want to see how you can align brand and category strategies to drive results.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.

How to prepare for a job interview at FrieslandCampina

✨Know Your Numbers

As a Customer Development Manager, you'll be dealing with P&L management and key business metrics. Brush up on your financial acumen and be ready to discuss how you've driven growth in previous roles. Bring specific examples of how you maximised trade spend or improved market share.

✨Understand the Brand and Channel Strategies

Familiarise yourself with the company's brand plans and channel strategies. Be prepared to discuss how you can align these with your own experience. Show that you understand the importance of collaboration between marketing and sales teams to create effective JBPs.

✨Demonstrate Strategic Thinking

This role requires a strategic mindset. Think about how you've developed customer plans in the past and be ready to share your thought process. Highlight any successful initiatives where you identified category sales opportunities and how you championed those needs internally.

✨Build Rapport with the Interviewers

Establishing strong relationships is key in this role. During the interview, engage with your interviewers by asking insightful questions about their experiences and the company culture. This will not only show your interest but also help you gauge if the company is the right fit for you.

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