At a Glance
- Tasks: Grow a local branch by building client relationships and connecting with service providers.
- Company: Join a values-driven organisation making a real difference in people's lives.
- Benefits: Competitive pay, performance bonuses, flexibility, and the chance to grow your own branch.
- Other info: Enjoy autonomy and support in a dynamic, community-focused environment.
- Why this job: Make meaningful connections and positively impact your community while developing your career.
- Qualifications: People-oriented, strong communication skills, and a passion for improving lives.
The predicted salary is between 13 - 13 £ per hour.
Location: Plymouth and surrounding areas
Salary: £13.00 per hour
Job Type: Part‑time, 20 hours per week, with the opportunity to grow. Fixed‑term contract (FTC)
Role Overview
This is a people‑focused, relationship‑driven role where you will be responsible for growing both sides of the business: developing a strong client base and building a reliable network of self‑employed service providers. You will act as the local face of the business by building trust in the community, making meaningful matches, and creating a supportive network so that service providers feel connected, valued, and part of a community.
Key Responsibilities
- Growing the Client Base
- Actively promote the branch within the local community
- Attend community events and networking opportunities
- Play a key role in local marketing initiatives
- Meet prospective clients in their homes to understand their needs and preferences
- Match clients with suitable self‑employed service providers, ensuring compatibility and high‑quality introductions
- Growing the Service Provider Network
- Attract self‑employed service providers to join the local network through marketing and outreach
- Manage enquiries from prospective service providers
- Meet with potential providers to assess suitability for inclusion in the network
- Facilitate onboarding into the network (non‑employment basis)
- Build strong, ongoing relationships with service providers
- Create a supportive and social environment so providers feel part of a community
- Act as a key point of contact, maintaining engagement and network quality
What We’re Looking For
- A confident, people‑oriented professional who enjoys building relationships
- Experience in customer service, care, recruitment, community engagement, social media, or a related field, not essential.
- Strong communication and interpersonal skills
- Good IT skills, with a willingness to learn new skills, including marketing
- Self‑motivated with the ability to work independently and drive local growth
- Empathy and a genuine interest in improving people’s quality of life
- Organised and proactive, with good problem‑solving abilities
- Full UK driving licence and access to a vehicle
What We Offer
- Competitive salary with performance‑related bonus
- The opportunity to build and grow your own local branch
- A meaningful role making a real difference in people’s lives
- Support from a growing and values‑driven organisation
- Flexibility and autonomy in how you manage your area
Branch Manager - Plymouth employer: Friendshelpingathome
As a Branch Manager in Plymouth, you will join a values-driven organisation that prioritises community engagement and personal connections. We offer a competitive salary, performance-related bonuses, and the chance to grow your own local branch while making a meaningful impact on people's lives. Our supportive work culture fosters flexibility and autonomy, ensuring you feel valued and empowered in your role.
