Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support finance operations and manage our CRM database for a meaningful charity.
- Company: Join a faith-based charity dedicated to making a difference in the UK and Holy Land.
- Benefits: Full-time role with training opportunities and a supportive work environment.
- Other info: Office-based role in Kenilworth with potential for personal growth.
- Why this job: Be part of a mission-driven team and contribute to impactful projects.
- Qualifications: Experience in finance and a passion for charity work are essential.
The predicted salary is between 25000 - 30000 £ per year.
This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.
The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.
You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.
Typical tasks will include:
- Record financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)
- Monitor bank account payments, online donations, and standing orders/direct debits
- Produce reports from payment processing companies
- Produce Gift Aid claims in conjunction with Finance Manager
- Logging and recording of accounts payable
- Become an expert user of our CRM (Access ThankQ) to ensure high-quality, accurate and compliant supporter data
- Use the CRM to produce segmentation, reporting and data analysis - creating queries, dashboards and reports to track performance
- Support the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order
- Assist with product stock and ordering
- Assist with the website shop and maintaining/adding product listings
- Basic office duties, including answering phone calls, logging and responding to letters and emails, franking letters, taking donations by phone
- Assist with other project deliverables identified by management
- Help maintain the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed
Suitable training will be given as needed. You will need to have previous experience in a finance role and will ideally have previous experience working in a charity. This is a full-time, office-based role in Kenilworth.
Office Finance and CRM Administrator in Kenilworth employer: Friends of the Holy Land
Contact Detail:
Friends of the Holy Land Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Finance and CRM Administrator in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to people in your circle or even those you don’t know yet. Attend events related to finance and charity work, and don’t be shy about mentioning your interest in the Office Finance and CRM Administrator role.
✨Tip Number 2
Prepare for interviews by researching the charity’s mission and values. Show us that you’re not just after a job, but that you genuinely care about supporting their cause both in the UK and the Holy Land.
✨Tip Number 3
Practice your CRM skills! Familiarise yourself with databases like Access ThankQ, as being an expert user will definitely give you an edge. We want to see that you can handle data quality like a champ!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to the charity’s growth.
We think you need these skills to ace Office Finance and CRM Administrator in Kenilworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Finance and CRM Administrator role. Highlight any previous finance or charity work you've done, as we want to see how you can contribute to our mission.
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Share why you're passionate about working in a faith-based organisation and how your values align with ours. This is your moment to shine!
Show Off Your CRM Skills: Since this role involves working with our CRM database, make sure to mention any experience you have with similar systems. If you’ve got data analysis skills, let us know how you’ve used them to improve processes in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the latest info about the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Friends of the Holy Land
✨Know Your Numbers
Brush up on your finance knowledge! Be prepared to discuss your previous experience in finance roles, especially any work with donations and financial reporting. Familiarise yourself with common financial terms and processes relevant to charities.
✨Get to Grips with CRM
Since this role involves working with a CRM database, make sure you understand how CRM systems work. If you have experience with Access ThankQ or similar software, be ready to share specific examples of how you've used it to improve data quality or reporting.
✨Embrace the Mission
This is a faith-based organisation, so show your enthusiasm for their mission! Research the charity's work both in the UK and the Holy Land, and be prepared to discuss why you want to be part of their team and how you can contribute to their goals.
✨Show Your Team Spirit
Collaboration is key in this role, so highlight your ability to work well with others. Think of examples where you've successfully supported colleagues or worked as part of a team, especially in administrative or finance settings.