Deputy Manager (Care Home) in Haslemere

Position Type: Permanent, Full Time

Hours: 36 working 5 days out of 7 - including alternate weekends (may include some nights)

Do you have senior experience within a care team? Do you consider yourself a positive, proactive, and professional individual? Do you want to go home feeling like you are making a real difference to older people’s lives? Then come and join our team as Deputy Manager!

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Redcot, specialising in residential care, is set in the delightful town of Haslemere, Surrey. Overlooking beautiful gardens and surrounded by countryside, much of which is owned by the National Trust, Redcot is blessed with a unique, tranquil setting.

We now have an exciting opportunity for an experienced Deputy Manager to work alongside the Registered Manager and assist with the management of the home in the development and delivery of the highest quality physical and person-centred care.

In this incredibly varied position, you will:

• Positively support the Registered Manager in providing leadership to the administration, care, catering, domestic, laundry and maintenance functions of the home.
• Manage the home in accordance with standards agreed by Friends of the Elderly, the Registered Manager, legislative requirements, relevant regulations and in line with accepted best practice.
• Ensure the health and safety of all residents is effectively assessed, planned, implemented and evaluated using our electronic care planning system.
• Work closely with the Registered Manager in managing the services annual budget efficiently and effectively.
• Develop effective communication links with the Registered Manager, the support team under your line management and all external professionals.
• Ensure all staff adhere to the correct reporting procedures for all accidents, incidents and safeguarding concerns.
• Maintain a welcoming ambience that encourages a sense of communal living.
• Act as a role model in support of staff to work within the standards, always promoting best practice.

Who we are looking for:

With a minimum of NVQ Level 3 in Adult Social Care and a clear understanding of the ‘Care Certificate’, you will have proven experience working with the elderly and will be comfortable leading a team. A strong understanding of CQC regulations and adult safeguarding is key for the role and you will be comfortable auditing day to day practice, identifying scope for improvement and then implementing a forward-thinking approach to current practices. You will produce rotas for the team and organise staff training, always being a champion of staff development.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

Rewards and Recognition:

We champion a healthy work–life balance, giving you the flexibility and support to thrive both professionally and personally. We really value the hard work and commitment of all of our staff, and offer:

• Professional learning and development opportunities
• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
• Retail discount schemes to make your salary go further.
• Access to loans at affordable rates, saving directly from salary and advance pay already earned.
• Health cash plans for you and your family.
• Cycle to work scheme.
• Long service awards, that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus.
• Group Pension Plan, with a 6% contribution from us.

Safeguarding:

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same! Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right to work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.