At a Glance
- Tasks: Coordinate and deliver exceptional events, ensuring a seamless client experience from planning to execution.
- Company: Join a values-led Quaker organisation known for its commitment to equality and excellent service.
- Benefits: Gain valuable experience in event management while working in a supportive and inclusive environment.
- Other info: Opportunity to work collaboratively with a dynamic team and grow your career in hospitality.
- Why this job: Be the key contact for clients and make every event memorable while developing your skills.
- Qualifications: Experience in event coordination and strong organisational skills are essential.
The predicted salary is between 23850 - 29150 £ per year.
We’re looking for proactive Events Executives to help deliver exceptional conferences, meetings and events at Friends House. You’ll play a key role in ensuring a seamless client experience from planning through to delivery, coordinating with internal teams and acting as the main point of contact for clients throughout the event process.
Working closely with the Events Manager and the wider Commercial Team, you’ll ensure every event runs smoothly while supporting the venue’s reputation for excellent service, hospitality and values-led operations.
What You’ll Do
- Act as the primary contact for clients once events are confirmed, ensuring all details are planned and delivered successfully.
- Coordinate with internal teams (Operations, Facilities, Catering and AV) to ensure client requirements are met.
- Prepare and maintain clear event documentation, including function sheets and setup details.
- Provide on-site client support during events to ensure excellent customer service.
- Work towards departmental financial targets and identify opportunities to up-sell services during planning.
- Gather post-event feedback to support service improvement and client satisfaction.
- Maintain accurate event data in venue booking systems and assist with reporting.
- Build strong relationships with repeat clients and identify opportunities for future business.
- Work collaboratively with colleagues across the Commercial Team to maintain high service standards.
- Support the wider team during quieter periods with other operational duties if required.
Who We’re Looking For
- Experience in event coordination, conferencing or hospitality environments.
- Experience working directly with clients and coordinating internal teams.
- Strong organisational and communication skills.
- Ability to manage multiple events simultaneously in a fast-paced environment.
- High attention to detail and proactive problem-solving ability.
- Confidence using Microsoft Office and venue booking systems.
- Awareness of hospitality service standards and event operations.
- Sympathetic to Quaker values and ethos (you do not need to be a Quaker).
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. As a Quaker organisation we expect all applicants and employees to uphold our values. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Events Executive in London employer: Friends House Hospitality Ltd
At Friends House, we pride ourselves on being an exceptional employer that values collaboration, inclusivity, and personal growth. As an Events Executive, you'll thrive in a supportive work culture that encourages creativity and innovation while delivering outstanding service at our renowned venue. With opportunities for professional development and a commitment to upholding Quaker values, you will find meaningful and rewarding employment in a dynamic environment dedicated to excellence in hospitality and client satisfaction.
Contact Details:
Friends House Hospitality Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Friends House Hospitality Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Friends House Hospitality Ltd
Don't be shy about reaching out to Friends House Hospitality Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Friends House Hospitality Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Friends House Hospitality Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
