At a Glance
- Tasks: Grow a community-focused branch, connecting clients with self-employed service providers.
- Company: Friends Helping at Home, dedicated to quality at-home care since 2018.
- Benefits: Competitive salary, performance bonuses, and the chance to make a real difference.
- Other info: Enjoy flexibility and autonomy while building a supportive network.
- Why this job: Be a local hero, enhancing lives through meaningful connections and support.
- Qualifications: People-oriented, with experience in care or community engagement.
The predicted salary is between 30000 - 38556 £ per year.
Friends Helping at Home was founded in 2018 with a simple but powerful vision: to provide at-home care to the standard we would want for our own loved ones. We are an introductory care service, connecting clients with carefully selected self-employed service providers. Rather than delivering care directly, we focus on building meaningful relationships, understanding individual needs, and making thoughtful, compatible introductions. What sets us apart is our focus on lifestyle as much as care. We believe support at home should enable people to live well, stay independent, and continue enjoying the things that matter most to them, not just meet basic care needs. At the heart of everything we do are our two non-negotiables: no rushed visits and a no stranger policy. We believe care should never feel transactional, there should always be time to care, and every visit should be from a familiar, friendly face.
As we grow across North Somerset, we are looking for a proactive and community-focused Branch Manager to help us expand our reach while staying true to these values.
Role Overview
This is a people-focused, relationship-driven role where you will be responsible for growing both sides of the business: developing a strong client base and building a reliable network of self-employed service providers. You will act as the local face of the business: building trust in the community, making meaningful matches, and creating a supportive hub so that service providers feel connected, valued, and part of a community.
Key Responsibilities
- Growing the Client Base
- Actively promote the branch within the local community
- Attend community events and networking opportunities
- Play a key role in local marketing initiatives
- Meet prospective clients in their homes to understand their needs and preferences
- Match clients with suitable self-employed service providers, ensuring compatibility and high-quality introductions
- Growing the Service Provider Network
- Attract self-employed service providers to join the local network through marketing and outreach
- Manage enquiries from prospective service providers
- Meet with potential providers to assess suitability for inclusion in the network
- Facilitate onboarding into the network (non-employment basis)
- Build strong, ongoing relationships with service providers
- Create a supportive and social environment so providers feel part of a community
- Act as a key point of contact, maintaining engagement and network quality
What We’re Looking For
- A confident, people-oriented professional who enjoys building relationships
- Experience in care, recruitment, community engagement, or a similar field
- Strong communication and interpersonal skills
- Self-motivated with the ability to work independently and drive local growth
- Empathy and a genuine interest in improving people’s quality of life
- Organised and proactive, with good problem-solving abilities
- Full UK driving licence and access to a vehicle
What We Offer
- Competitive salary with performance-related bonus
- The opportunity to build and grow your own local branch
- A meaningful role making a real difference in people’s lives
- Support from a growing and values-driven organisation
- Flexibility and autonomy in how you manage your area
How to Apply
If you’re passionate about community-based care and want to play a key role in growing a supportive local network, we’d love to hear from you. Please send your CV and a little bit about you to.
Branch Manager - Introductory care FTC in England employer: Friends Helping at Home
Friends Helping at Home is an exceptional employer that prioritises meaningful relationships and community engagement, making it a rewarding place to work. As a Branch Manager, you will enjoy a competitive salary, performance-related bonuses, and the autonomy to grow your own local branch while making a real difference in people's lives. With a strong focus on employee support and a values-driven culture, you'll be part of a team dedicated to enhancing the quality of life for clients and service providers alike in North Somerset.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Introductory care FTC in England
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Friends Helping at Home for the Branch Manager - Introductory care FTC role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Branch Manager - Introductory care FTC in England
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Friends Helping at Home, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Friends Helping at Home, and how you can make a difference!
How to prepare for a job interview at Friends Helping at Home
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Friends Helping at Home.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Friends Helping at Home appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Friends Helping at Home supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
