Server (Franchise) in Dover

Server (Franchise) in Dover

Dover Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create memorable dining experiences through personalised service and attention to detail.
  • Company: Join a friendly team at a well-loved restaurant chain.
  • Benefits: Flexible hours, tips, and a fun work environment.
  • Other info: Perfect for high school and college students looking for part-time work.
  • Why this job: Make guests feel special while building your skills in hospitality.
  • Qualifications: Great people skills and a passion for customer service.

The predicted salary is between 20000 - 25000 £ per year.

To provide a memorable dining experience for every guest through personalized service that will bring them back.

ESSENTIAL FUNCTIONS

  • Smile and welcome every guest to Friendly’s.
  • When drink orders are received at greeting, arrive with them on a tray.
  • Always recommend an appetizer outside of breakfast.
  • Enter orders into POS immediately.
  • Always recommend dessert by pointing out specific products, use the menu as a visual aid.
  • Make each guest feel important and special, especially kids!
  • Look for ways to go above and beyond for your guests and coworkers.
  • Own the entire dining experience.
  • Be the final quality control checkpoint, be proud of everything.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest’s needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.

GENERAL JOB REQUIREMENTS

  • Must read, write, and communicate in English as it relates to the job and to the safety regulations.
  • Must be able to perform all job functions safely.
  • Must participate in company orientation and training.
  • Must be able to follow instructions.
  • Must be able to work the scheduled / assigned times and required overtime for the position.
  • Must be able to use, or learn to use, the equipment and tools used to perform the job.

SPECIFIC JOB SKILLS AND QUALIFICATIONS

  • High School Diploma / GED preferred.
  • Food Service background / experience preferred.
  • Must have excellent people skills.
  • Must have basic math skills.
  • Must meet the company performance standards for the job.
  • Must be able to stand and walk for extended period of time.
  • Must know safety information regarding all materials used within the scope of the work.

Server (Franchise) in Dover employer: Friendlys

At Friendly’s, we pride ourselves on creating a warm and inviting work environment where every team member is valued and encouraged to grow. Our commitment to exceptional service not only enhances the dining experience for our guests but also fosters a culture of teamwork and personal development among employees. With flexible scheduling, comprehensive training, and opportunities for advancement, working at our franchise location means being part of a community dedicated to making memorable moments for families and friends.
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Contact Detail:

Friendlys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Server (Franchise) in Dover

✨Tip Number 1

Get to know the restaurant vibe! Before your interview, pop in for a meal. Observe how the servers interact with guests and take mental notes on their service style. This will help you tailor your approach during the interview.

✨Tip Number 2

Practice your people skills! Role-play with a friend or family member to get comfortable with greeting guests and making recommendations. The more natural you feel, the better you'll connect with the interviewers.

✨Tip Number 3

Show off your enthusiasm! When you apply through our website, make sure to express your passion for creating memorable dining experiences. Let us know why you want to be part of the Friendly’s team!

✨Tip Number 4

Be ready to demonstrate your skills! During the interview, be prepared to discuss how you would handle different guest scenarios. Think about how you can go above and beyond to create that emotional connection with customers.

We think you need these skills to ace Server (Franchise) in Dover

Customer Service
Personalised Service
POS System Proficiency
Food Service Experience
Excellent People Skills
Basic Math Skills
Attention to Detail
Safety Awareness
Communication Skills
Ability to Anticipate Needs
Teamwork
Time Management
Adaptability
Emotional Intelligence

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see how you can bring that friendly vibe to our restaurant. A little warmth and enthusiasm can go a long way in making your application stand out.

Tailor Your Experience: Make sure to highlight any relevant experience you have in food service or customer interaction. We love seeing how you've made guests feel special in the past, so share those stories! Tailoring your application to reflect our values will definitely catch our eye.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with our guests!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy and quick – just a few clicks and you’re done!

How to prepare for a job interview at Friendlys

✨Know the Menu Inside Out

Familiarise yourself with the menu before the interview. Being able to discuss specific dishes, especially appetizers and desserts, shows your enthusiasm for the role and helps you connect with the dining experience they want to create.

✨Practice Your Smile and Eye Contact

Since this role is all about making guests feel special, practice smiling and maintaining eye contact during your interview. This will not only help you appear friendly but also demonstrate your ability to engage with customers.

✨Showcase Your People Skills

Prepare examples of how you've gone above and beyond for customers in previous roles. Highlighting your excellent people skills will reassure them that you can create memorable experiences for their guests.

✨Dress to Impress

Make sure to wear a neat and professional outfit to your interview. This reflects the importance of having impeccably neat uniforms and sets the tone for how you’ll represent their brand in the restaurant.

Server (Franchise) in Dover
Friendlys
Location: Dover

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