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- Tasks: Lead daily restaurant operations, boost profits, and enhance guest experiences.
- Company: Join a vibrant team in a fast-paced restaurant environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in hospitality!
- Why this job: Make a real impact while developing your leadership skills in a fun setting.
- Qualifications: One year of restaurant management experience and a passion for teamwork.
The predicted salary is between 12 - 15 £ per hour.
The Hourly Manager is responsible and accountable for:
- Managing daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience.
- Labor Scheduling/Revenue Control - Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback.
- Crew Training and Certification - Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirects their efforts.
- Recruitment and Selection - Provides candidates with appropriate and timely information about the position, the organisation, and the selection process.
- Service & Marketing - Executes Local Store Marketing, maintains menu boards/marquees, ensures all POP and menus are current, executes BFF program, manages in-store contests, maintains retail cabinet.
- Execution of Housekeeping Systems - DOP’s posted weekly, follows up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitors Ecolab services, maintains appropriate levels of cleaning supplies within budget.
- Maintenance and Repair - Facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, identifies M&R issues, maintains restaurant lighting per standard.
Requirements:
- Experience: Minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
- Education: High school graduate or GED equivalent.
Hourly Manager in Dover employer: Friendlys
Contact Detail:
Friendlys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hourly Manager in Dover
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of the Hourly Manager role, especially around training and managing teams.
✨Tip Number 3
When you get the chance to ask questions, make them count! Inquire about their approach to crew training and how they measure success in guest experience. This shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Hourly Manager in Dover
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your restaurant management experience in your application. We want to see how you've achieved results and built successful teams in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Hourly Manager role. Use keywords from the job description to show us you understand what we're looking for, especially around managing operations and crew training.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Friendlys
✨Know Your Operations
Familiarise yourself with the daily operations of a restaurant. Be ready to discuss how you would manage service, sales, and labour controls. Think about specific examples from your past experience where you successfully met shift goals.
✨Showcase Your Training Skills
Prepare to talk about your approach to training and developing crew members. Share examples of how you've created a learning environment and addressed performance issues. Highlight any successful training programmes you've implemented.
✨Understand Recruitment Strategies
Be prepared to discuss how you would provide candidates with timely information about the role and the organisation. Think about your previous recruitment experiences and how you ensured a smooth selection process.
✨Emphasise Cleanliness and Maintenance
Demonstrate your knowledge of housekeeping systems and maintenance protocols. Be ready to discuss how you would ensure cleanliness and compliance with health standards, including any relevant experiences you've had in maintaining high standards.