At a Glance
- Tasks: Serve delicious food and ice cream while creating memorable experiences for guests.
- Company: Join Friendly's, a fun and optimistic team dedicated to bringing families together.
- Benefits: Enjoy free meals, discounts, and a flexible schedule that fits your lifestyle.
- Other info: This is an entry-level, full-time position with opportunities for career growth.
- Why this job: Be part of a friendly culture that values integrity and community impact.
- Qualifications: Must have at least one year of food service experience and excellent people skills.
Are you looking for potential to earn extra money, or are you looking to jump start your career? Do you want to be part of a team whose mission is to Create Great Memories by bringing Family and Friends together? Year after year, we strive to be the best Friendly's we can be, because we owe it to our guests, consumers and to our team. We are friendly people! Our team is filled with great people who are optimistic, fun and always act with integrity. Be one of those Friendly people who are making a difference in the business and the communities we serve on a daily basis.
The Server Is Responsible And Accountable For:
- Provide guests with amazing food and premium ice cream.
- Bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats.
- Deliver best in class hospitality and service.
- Learn our menu items and ice cream flavors to provide guests with first hand knowledge of product details.
- Offer a sincere, personal welcome to every guest entering the restaurant.
- Greet guests, answer questions, make suggestions regarding food, ice cream and service.
- Relays orders to service bar and kitchen through the (POS) point-of-sale computerized register system.
- Anticipate the guest’s needs and react before they need to ask.
- Presents guests check to the table and accepts a payment. Completes the proper check out procedure.
- Participates in the cleaning and resetting of dining room tables.
- Ability to wipe down table tops, pick up debris off the floor and wipe down booth seats.
- Make products as fast as possible with precision and fantastic eye appearance - each one a work of art!
- Expedite orders from the window to the dining room.
- Coordinate all online orders to ensure they are complete and modifiers are correctly done.
- Make each guest feel important and special, especially kids!
- Look for ways to go above and beyond for your guests and coworkers.
- Be the final quality control checkpoint - be proud of everything.
- Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
- Smile and make eye contact.
- Other Duties as needed.
Our Business:
We are poised for growth and we know that the best is yet to come for us. As an Employer of Choice, we offer a wealth of opportunities for career growth within a high-performing and rewarding environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.
Our Benefits:
- Free On-Shift Meals
- Discount Program
- Flexible Schedule (Days, Nights & Weekends)
- Employee Assistance Programs
Requirements:
- Experience: minimum of one (1) year of food service experience. Must have a proven track record of achieving results and building successful teams.
- Education: High school graduate or equivalent.
- Must be capable of performing all functions and meeting all qualifications standards for all hourly positions.
- Must have excellent people skills.
- Mobility and the ability to walk and stand during an entire shift or extended period of time.
- Must know safety information regarding all materials used within the scope of work.
- Basic math and verbal communication skills required.
- Must be able to read, write and communicate in English.
- Must be able to hear well amongst loud background noise.
- Must be able to perform all job functions safely.
- Must meet the company performance standards for the job.
- Must participate in company orientation and training.
- Must be able to follow instructions.
- Must be able to work the scheduled / assigned times and required overtime for the position.
- Must be able to use, or learn to use, the equipment and tools used to perform the job.
Servers in Reading employer: Friendly's Restaurants
At Friendly's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are encouraged to create memorable experiences for our guests. With competitive compensation, flexible scheduling, and opportunities for career growth, we foster an environment that values optimism, integrity, and teamwork. Join us in making a difference in the community while enjoying benefits like free meals and a supportive atmosphere in the heart of Reading.
StudySmarter Expert Advice🤫
We think this is how you could land Servers in Reading
✨Tip Number 1
Familiarise yourself with the menu and ice cream flavours before your interview. Being able to discuss specific items and show enthusiasm for the products will demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were guests. Focus on being friendly, attentive, and proactive in anticipating their needs, which is crucial for a server position.
✨Tip Number 3
Showcase your teamwork abilities during the interview. Share examples of how you've successfully collaborated with others in previous roles, as this aligns with the Friendly's mission of creating great memories together.
✨Tip Number 4
Be prepared to discuss how you handle busy situations and maintain a positive attitude. Servers often work in fast-paced environments, so demonstrating your ability to stay calm and friendly under pressure will set you apart.
We think you need these skills to ace Servers in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in food service. Emphasise any roles where you provided excellent customer service or worked in a team environment, as these are key for the Server position.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention your passion for creating memorable experiences for guests and how you align with the company's mission of bringing family and friends together.
Showcase Your People Skills:In your application, highlight your excellent people skills. Provide examples of how you've successfully interacted with customers in previous roles, as this is crucial for delivering best-in-class hospitality.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important in the food service industry.
How to prepare for a job interview at Friendly's Restaurants
✨Show Your Friendly Side
Since the role is all about creating great memories and providing excellent service, make sure to showcase your friendly personality during the interview. Smile, maintain eye contact, and demonstrate your enthusiasm for working in a team-oriented environment.
✨Know the Menu Inside Out
Familiarise yourself with the menu items and ice cream flavours offered by the restaurant. Being able to discuss specific dishes and suggest pairings will show that you are genuinely interested in the role and can provide knowledgeable service to guests.
✨Demonstrate Your People Skills
Highlight your experience in food service and any relevant examples where you've successfully interacted with customers. Discuss how you handle difficult situations or go above and beyond to ensure guest satisfaction, as this aligns with the company's values.
✨Prepare for Practical Scenarios
Be ready to answer situational questions that may arise during the interview. Think about how you would handle various scenarios, such as dealing with a dissatisfied customer or managing a busy shift, to demonstrate your problem-solving skills and ability to work under pressure.
