At a Glance
- Tasks: Lead daily restaurant operations and enhance guest experiences while boosting profits.
- Company: Join a dynamic franchise with a focus on teamwork and growth.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Other info: Perfect for high school and college students looking to gain valuable experience.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Must have at least one year of restaurant management experience.
The predicted salary is between 12 - 15 £ per hour.
The Part time hourly Manager is responsible and accountable for:
- Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience.
- Labor Scheduling/Revenue Control - Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback.
- Crew Training and Certification - Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirects their efforts.
- Recruitment and Selection - Provides candidates with appropriate and timely information about the position, the organization, and the selection process.
- Service & Marketing - Execute Local Store Marketing, act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram.
- Execution of Housekeeping Systems - DOP’s posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget.
- Maintenance and Repair - Facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, identify M&R issues, maintain restaurant lighting per standard.
Requirements:
- Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
- Education: High school graduate or GED equivalent.
Part Time Hourly Manager (Franchise) in Horsham employer: Friendly's Restaurants
Friendly's Restaurants in Reading is an excellent employer that prioritises a supportive and dynamic work environment, where teamwork and communication are key to success. We offer flexible scheduling and opportunities for personal growth, ensuring that our Grill Cooks not only excel in their roles but also enjoy a fulfilling career in the hospitality industry. Join us to be part of a team that values quality food and a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Hourly Manager (Franchise) in Horsham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Friendly's Restaurants and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part Time Hourly Manager (Franchise) in Horsham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Friendly's Restaurants that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Friendly's Restaurants.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Friendly's Restaurants get a sense of who you are beyond your experience!
How to prepare for a job interview at Friendly's Restaurants
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Friendly's Restaurants and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.