At a Glance
- Tasks: Lead daily restaurant operations, ensuring top-notch service and guest satisfaction.
- Company: Join a well-known franchise dedicated to quality and team success.
- Benefits: Competitive pay, career growth opportunities, and a fun work environment.
- Other info: Perfect for those passionate about food and team engagement!
- Why this job: Make a real impact on food quality and team development in a vibrant setting.
- Qualifications: 3+ years of restaurant management experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
The Food Quality Manager is responsible and accountable for:
- Managing daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience.
- Labor Scheduling - Achieving proper production levels to deliver excellent service using and adhering to Friendly’s hiring methods and standards.
- Food Cost Control - Weekly food inventory, food prep via forecast, food sanitation evaluation and action plans. Ensuring proper execution of all Friendly’s food handling procedures and recipes. Operating responsibly and efficiently and within the theoretical food cost expectations.
- Crew Training and Certification - Execution of FOH/BOH crew training, certified trainer rosters FOH/BOH, maintaining master training records, lead cook development, maintaining inventory of training aids and supplies, executing cycle roll outs, BOH crew performance appraisals/performance management recommendations.
- Engaging team members through engagement, WOW recognition, restaurant communications, and annual safety training.
- Crew professional development roadmap (PDR) execution.
- Recruitment and Selection - Interviewing BOH candidates.
- Maintenance and Repair - Monitor service, manage M&R declining budget, facilities related issues and action plans on BOH.
Requirements:
- Experience: Minimum of three years of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
- Education: High school graduate or GED equivalent.
Food Quality Manager - Back of House Manager (Franchise) in Horsham employer: Friendly's Restaurants
Friendly's Restaurants in Reading is an excellent employer that prioritises a supportive and dynamic work environment, where teamwork and communication are key to success. We offer flexible scheduling and opportunities for personal growth, ensuring that our Grill Cooks not only excel in their roles but also enjoy a fulfilling career in the hospitality industry. Join us to be part of a team that values quality food and a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Food Quality Manager - Back of House Manager (Franchise) in Horsham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Friendly's Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Friendly's Restaurants
Don't be shy about reaching out to Friendly's Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Quality Manager - Back of House Manager (Franchise) in Horsham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Friendly's Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Friendly's Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
