Branch Manager in Gloucester

FSW Ltd is one of the UK’s leading refrigeration and air conditioning wholesalers. We have 27 sites throughout the UK and Ireland and are continuing to grow.

We are now looking to recruit a Branch Manager to join one of our busiest branches based in Gloucester.

In addition to working in our friendly, hardworking and established team, we offer:

• Attractive competitive salary
• Up to 33 days holiday including Bank Holidays (with service)
• Employee Rewards with the ability to gain ‘quirky perks’ e.g. late starts, early finish, long lunch, coffee and /or lunch on us.
• Employee Assistance Programme – includes fitness classes, podcasts, advice toolkits and confidential counselling service.
• Retail Discount Scheme across many major high street stores, hospitality venues, holidays and days out etc.
• Cycle to Work Scheme
• Career opportunities are available throughout the business – across our 27 branches within the UK and Ireland.
• Training and Development investment for employees to enjoy including on the job training, apprenticeships, and self-development courses
• Auto Enrolment Pension Scheme
• Group Income Protection Scheme
• Life Assurance

Being responsible for the branch you will be required to actively work with the team to ensure all operational requirements for the branch are fulfilled, and to assist other branches within the Group where required, meet and ideally exceed all customer expectations.

You will have health and safety responsibilities for the branch as a whole which encompasses people, equipment and vehicles, ensuring all comply with both legal and FSW requirements e.g. ensuring all training is completed, all have and wear appropriate PPE, be familiar with fire drills and alarm systems, ensure the warehouse and delivery vehicles are kept safe and tidy and meet all legal requirements.

With strong leadership qualities and excellent communication skills you will be required to undertake all people management requirements at the branch. A key requirement of the role will be to have the ability to lead, motivate and ensure all staff are trained and coached to reach their full potential in all work areas in the branch and ensure the branch is performing to its optimum at all times.

You will be responsible for recruitment and selection, people development, performance management and holding 121 and team meetings, and to work with the team to review, develop and introduce new and improved working practices to further enhance the smooth running and profitability of the branch.

As Branch Manager you will be required to provide regular and accurate reports/ management information to ensure all achievements can be recognised and future plans put into place where necessary. You will also be required to ensure all quotes for work are followed up with customers and to maintain regular contact with both our existing and potential customers.

Ideally having previous experience working within an air conditioning, refrigeration or distribution industry as a branch manager/supervisor you will have a professional, first-class customer first approach with the ability to confidently work both well in the local team, across all FSW branches and Head Office. You will need to have a good standard of education including maths and English and have the ability to use IT systems including Microsoft Office.

You must be willing to undertake all necessary training for the role, and this may include online training both in work and your own time, and potentially an apprenticeship training programme.

Whilst not essential, it would be advantageous if you were trained as either a First Aider, Fire Marshall or Mental Health First Aider and/or have a forklift truck licence, although training for some of the above can be provided.

You will be required to participate in the company out of hours standby service (on a rostered basis) which includes cover over Bank and Statutory Days.

We are an equal opportunities employer.