At a Glance
- Tasks: Serve customers, process orders, and maintain stock levels in a dynamic environment.
- Company: Join FSW, a leading refrigeration and air conditioning wholesaler with 60 years of growth.
- Benefits: Enjoy competitive salary, up to 33 days holiday, quirky perks, and career development.
- Other info: Join a friendly team with excellent training and clear progression opportunities.
- Why this job: Become a trusted advisor while gaining valuable skills in sales and customer service.
- Qualifications: Good maths and English skills, customer-first approach, and full UK driving licence required.
The predicted salary is between 38056 - 46512 £ per year.
Join FSW, one of the UK's leading refrigeration and air conditioning wholesalers. Build your career with a 60-year-established company that's still growing. You'll gain comprehensive product knowledge across our entire refrigeration and air conditioning portfolio whilst developing skills in sales, logistics, and customer service.
About FSW Ltd: FSW Ltd is one of the UK's leading refrigeration and air conditioning wholesalers. Having celebrated our 60-year anniversary, we have 27 sites throughout the UK and Ireland and are continuing to grow. We are an equal opportunities employer.
What We Offer:
- Attractive competitive salary
- Up to 33 days holiday including Bank Holidays (with service)
- Employee Rewards with quirky perks like late starts, early finishes, long lunches, and coffee on us
- Employee Assistance Programme including fitness classes, podcasts, and confidential counselling
- Retail Discount Scheme across major high street stores, hospitality venues, and holidays
- Cycle to Work Scheme
- Career opportunities across our 27 branches within the UK and Ireland
- Training and Development investment including apprenticeships and self-development courses
- Auto Enrolment Pension Scheme
- Life Assurance
What You'll Be Doing:
You'll become our customers' trusted advisor, developing expert knowledge of our product portfolio. Your role combines customer service, sales, warehouse operations, and delivery duties. Key responsibilities include:
- Serving customers at the trade counter and processing orders accurately
- Building relationships with customers and suppliers through phone, email, and face-to-face contact
- Picking, packing, and preparing orders for collection or delivery
- Maintaining stock levels and participating in stocktake activities
- Preparing competitive quotations and following up to secure orders
- Handling warranty returns and customer complaints effectively
- Undertaking delivery duties as required
- Maintaining a clean, safe working environment
The successful candidate will be required to participate in the Company Out of Hours Standby Service on a rostered basis, which includes cover over Bank and Statutory Days Holiday.
What You'll Need:
You'll have good maths and English skills with proven experience in a similar environment. A professional, customer-first approach is essential, along with the ability to multitask and work under pressure. You must hold a full UK driving licence as driving duties are part of the role. A Forklift Truck Licence would be advantageous, but training can be provided.
Ready to Grow Your Career? Join our friendly Dartford team and develop expertise in a thriving industry. With comprehensive training and clear progression opportunities, this role offers the perfect platform to advance your career.
Branch Assistant in Dartford employer: Fridge Spares Wholesale
FSW Ltd is an exceptional employer, offering a vibrant work culture where employees are valued and encouraged to grow within the thriving refrigeration and air conditioning industry. With competitive salaries, generous holiday allowances, and unique perks like flexible working hours and a comprehensive Employee Assistance Programme, our Southampton branch fosters a supportive environment that prioritises employee well-being and development. Join us to build meaningful relationships with customers while advancing your career in a dynamic and expanding company.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Dartford
✨Get to Know the Industry Events
Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like Fridge Spares Wholesale can make you stand out!
✨Connect with Industry Professionals
Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like Fridge Spares Wholesale before they even get posted.
✨Tailor Your Approach to Distribution Roles
When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like Fridge Spares Wholesale want to see that you get the bigger picture and can contribute to their efficiency!
✨Follow Up Like a Pro
After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at Fridge Spares Wholesale.
We think you need these skills to ace Branch Assistant in Dartford
Some tips for your application 🫡
Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.
Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at Fridge Spares Wholesale.
Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at Fridge Spares Wholesale. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.
Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.
How to prepare for a job interview at Fridge Spares Wholesale
✨Showcase Your Analytical Skills
In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show Fridge Spares Wholesale that you can handle the analytical side of the role.
✨Know Your Logistics Inside Out
Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress Fridge Spares Wholesale.
✨Prepare for Scenario-Based Questions
Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.
✨Highlight Your Long-Term Potential
As you're applying for a full-time role, Fridge Spares Wholesale will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!
