At a Glance
- Tasks: Provide top-notch technical support and troubleshoot hardware/software issues.
- Company: Dynamic tech company based in Manchester with a hybrid work model.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Fast-paced environment perfect for problem solvers and tech enthusiasts.
- Why this job: Make a real difference by enhancing user experiences through technology.
- Qualifications: Experience with Epicor Kinetic or similar ERP software and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Unlock your potential in our Desktop Support role, where your technical expertise will play a crucial part in enhancing operational efficiency. We are seeking a dedicated professional for a hybrid Desktop Support position based at Manchester. This role involves working with Epicor Kinetic and is ideal for individuals passionate about providing exceptional technical support.
Key Responsibilities and Skills
- Proficient in troubleshooting hardware and software issues.
- Experience with Epicor Kinetic or similar ERP software.
- Strong communication skills for effectively assisting users.
- Ability to work independently and collaboratively in a hybrid environment.
- Quick learner with a problem‑solving mindset.
This opportunity is perfect for candidates who thrive in a fast‑paced environment and enjoy making a positive impact through technology. If you have a passion for desktop support and a commitment to user satisfaction, we encourage you to apply for this role. Your expertise can help transform user experiences and drive operational success.
Epicor Support Analyst in Manchester employer: FRG Technology Consulting
Join a dynamic team in Manchester where your role as an Epicor Support Analyst will not only enhance operational efficiency but also foster a culture of collaboration and innovation. We prioritise employee growth through continuous training and development opportunities, ensuring you stay at the forefront of technology while enjoying a supportive work environment that values your contributions. With a commitment to user satisfaction and a fast-paced atmosphere, this is an excellent opportunity for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Epicor Support Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company through LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to Epicor Kinetic and desktop support. We can role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Share specific examples of how you've tackled technical issues in the past. This will demonstrate our ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Epicor Support Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Epicor Kinetic or similar ERP software. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about desktop support and how you can enhance operational efficiency. Let us know what makes you the perfect fit for our team.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure to demonstrate your ability to assist users effectively. Whether it’s in your CV or cover letter, let us see how you can convey complex information clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at FRG Technology Consulting
✨Know Your Epicor Kinetic
Make sure you brush up on your knowledge of Epicor Kinetic and similar ERP software. Be ready to discuss specific features and how you've used them in past roles. This will show your technical expertise and passion for the role.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've successfully resolved hardware and software issues in the past. Think of a couple of tricky situations you've faced and how you approached them. This will demonstrate your problem-solving mindset.
✨Communicate Clearly
Since strong communication skills are key, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a user with a common issue, so being clear and concise is essential.
✨Embrace the Hybrid Environment
Be ready to discuss your experience working independently and collaboratively in a hybrid setting. Share how you manage your time and stay productive while working remotely, as well as how you engage with team members when in the office.
