At a Glance
- Tasks: Lead strategic IT partnerships and enhance business relationships globally.
- Company: Join a dynamic global organisation focused on innovation and technology.
- Benefits: Enjoy competitive salary, annual bonus, private medical insurance, and generous leave.
- Other info: Hybrid work model with excellent career development opportunities.
- Why this job: Shape the future of technology in a collaborative, impactful role.
- Qualifications: Senior experience in IT leadership and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.
Typical Accountabilities:
- Strategic Business Partnership
- Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
- Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
- Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
- Build and sustain trusted relationships with senior business stakeholders globally.
- Represent IT in senior business forums, contributing to strategic planning and investment discussions.
- Own and continuously improve the overall health of IT–Business relationships.
- Enterprise Demand & Investment Shaping
- Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
- Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
- Challenge demand to ensure alignment with business strategy, architecture, and value.
- Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
- Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
- Define success measures and expected value with business stakeholders.
- Track and report on benefits realisation, intervening where outcomes are at risk.
- Identify opportunities for standardisation, simplification, and cost optimisation.
- Act as a change agent in evolving IT engagement, demand, and governance models.
- Champion best-practice Business Relationship Management across IT.
- Provide leadership, guidance, and mentoring to BRM roles and peers.
- Contribute to the ongoing development of IT strategy and operating model.
- Governance & Stakeholder Management
- Support effective decision-making through IT and business governance forums.
- Manage stakeholder expectations and resolve escalations constructively.
- Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.
Required Skills & Experience:
- Senior-level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multi-national organisation.
- Proven ability to influence executive-level stakeholders.
- Experience shaping and governing enterprise-scale technology demand and investment.
- Strong commercial, financial, and strategic judgement.
- Excellent communication, influencing, and facilitation skills.
- Comfortable operating in complex, matrixed environments.
- Experience within manufacturing, regulated, or multi-site environments.
- Experience supporting M&A or large-scale transformation programmes.
- Knowledge of ITIL, demand management, or portfolio management practices.
What we offer:
- Discretionary Annual Bonus.
- Private Family Medical Insurance.
- Up to 5% matched pension contribution.
- 4x annual salary life assurance.
- 25 days annual leave plus bank holidays.
- Extra paid day off for your birthday.
- Paid day off for volunteering.
- Employee discounts through MyDiscounts platform.
- Salary Sacrifice Car Scheme.
- Holiday Purchase Scheme.
- Cycle to work scheme.
- Employee Assistance Programme.
This is a hybrid role, with 3 days per week based in our Jarrow office.
Global Head of Business Relationship Management in Jarrow employer: Frey Consulting Group
As a leading global organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. The Global Head of Business Relationship Management role offers exceptional growth opportunities within a collaborative environment, where strategic partnerships are valued and innovation is encouraged. With competitive benefits such as a discretionary annual bonus, private medical insurance, and a strong commitment to employee well-being, our Jarrow office stands out as an excellent place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Head of Business Relationship Management in Jarrow
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that dream role.
✨Showcase Your Expertise
Don’t just talk about your skills; demonstrate them! Share insights on LinkedIn or write articles related to Business Relationship Management. This will position you as a thought leader and attract attention from potential employers.
✨Ace the Informational Interview
Reach out to professionals in roles you aspire to and ask for a chat. These informational interviews can provide valuable insights and might even lead to job opportunities. Plus, it shows your genuine interest in the field!
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website. It not only streamlines your application but also shows us you're serious about joining the team. Let’s make it happen together!
We think you need these skills to ace Global Head of Business Relationship Management in Jarrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Global Head of Business Relationship Management. Highlight your experience in IT leadership and business relationship management, and don’t forget to showcase any relevant achievements that align with our job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your strategic partnership experience and how you’ve influenced executive-level stakeholders in the past. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role requires excellent communication and influencing skills, make sure your application reflects that. Use clear and concise language, and don’t shy away from sharing examples of how you’ve effectively communicated with senior stakeholders in complex environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Frey Consulting Group
✨Know Your Business Inside Out
Before the interview, make sure you thoroughly understand the company's business model, its strategic goals, and how IT plays a role in achieving them. This will help you articulate how your experience aligns with their needs and demonstrate that you're not just a tech expert but a strategic partner.
✨Prepare for Stakeholder Scenarios
Given the seniority of the role, be ready to discuss how you've successfully managed relationships with executive-level stakeholders in the past. Prepare specific examples where you influenced decisions or navigated complex stakeholder dynamics, as this will showcase your ability to operate effectively in a matrixed environment.
✨Showcase Your Change Management Skills
Highlight your experience in leading change initiatives, especially in technology demand and governance models. Be prepared to discuss how you've championed best practices in Business Relationship Management and how you can bring that expertise to their organisation.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the role and the company’s challenges. Inquire about their current IT-business relationship health, ongoing projects, or how they measure success in technology delivery. This shows your genuine interest and strategic thinking.
