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For Companies At a Glance
- Tasks: Assist customers, resolve inquiries, and generate leads through upselling.
- Company: Leading consulting firm in Jarrow with a supportive team culture.
- Benefits: Career growth, bonuses, pension contributions, and generous annual leave.
- Why this job: Join a dynamic team and make a real impact on business growth.
- Qualifications: Customer-driven with experience in fast-paced environments.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A leading consulting firm in Jarrow is seeking Customer Service Executives for an office-based role. The ideal candidates will be customer-driven individuals with experience in a fast-paced environment.
Responsibilities include:
- Maintaining customer data
- Resolving inquiries
- Generating leads through upselling
The role offers great career prospects, a bonus, pension contributions, and generous annual leave. This is an opportunity to join a supportive team and contribute to business growth.
Customer Service & Lead Generation Specialist in Jarrow employer: Frey Consulting Group
Contact Detail:
Frey Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Lead Generation Specialist in Jarrow
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face in the role and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service & Lead Generation Specialist in Jarrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any lead generation skills. We want to see how you’ve thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share your passion for customer service and how you can contribute to our supportive team.
Showcase Your Communication Skills: Since this role involves resolving inquiries, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you’d interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Frey Consulting Group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This shows that you understand the importance of customer satisfaction.
✨Demonstrate Your Lead Generation Skills
Prepare examples of how you've successfully generated leads or upsold products in previous roles. Highlight specific techniques you used and the results you achieved. This will help the interviewers see your potential impact on their business growth.
✨Familiarise Yourself with the Company
Research the consulting firm in Jarrow and understand their services, values, and culture. Being able to speak about how your skills align with their mission will impress the interviewers and show that you're genuinely interested in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, career progression opportunities, or how success is measured in the role. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.
