Agency Compliance Officer in Borehamwood

Elysium Healthcare is seeking a detail-driven, confident and highly organised Agency Compliance Officer to join our Procurement team. This is a pivotal role responsible for safeguarding the quality, safety and compliance of our temporary workforce supply chain.

You will conduct external audits of agency suppliers, assess compliance against legislative and regulatory requirements, and ensure that every temporary worker provided to our services meets the highest standards of governance, safety and documentation. This role is ideal for someone who thrives in a high-compliance environment, enjoys autonomy, and has a strong ability to analyse evidence, identify risks, and influence suppliers to improve their processes.

Key Responsibilities

• Conduct external audits of agency suppliers providing temporary workforce services to a large national care provider.
• Assess compliance against legislation, regulatory frameworks (CQC, HIW, CIW, Ofsted), internal policies and industry standards.
• Review operational processes, documentation, controls, evidence and audit trails relating to temporary worker compliance.
• Identify risks, gaps and vulnerabilities within agency processes and supply chain practices.
• Produce clear audit reports, documenting findings and providing practical, actionable recommendations.
• Investigate compliance breaches, establish root causes and track corrective actions through to resolution.
• Support suppliers with compliance queries and provide guidance to help them meet required standards.
• Contribute to policy and process development, ensuring documentation remains accurate and fit for purpose.
• Manage audit activity independently, including planning, travel, decision-making and follow-up actions.

Health, Safety, Security & Safeguarding

• Following organisational policies and risk assessments.
• Reporting any health, safety or security concerns.
• Understanding safeguarding responsibilities for adults, children and Prevent.
• Ensuring confidentiality, accuracy and security of all data and documentation.
• Kindness - acting with empathy and respect.
• Integrity - being open, honest and accountable.
• Teamwork - collaborating effectively with colleagues and suppliers.
• Excellence - striving for high standards in every audit and interaction.

Person SpecificationKnowledge & Skills

• Strong understanding of regulatory requirements (CQC, HIW, CIW, Ofsted).
• Knowledge of Employment Businesses and Employment Agencies.
• Understanding of temporary workforce compliance and safer recruitment.
• Strong audit skills: planning, conducting, documenting.
• Excellent attention to detail and evidence review accuracy.
• Strong written and verbal communication skills, including report writing.
• Ability to identify risks, gaps and root causes.
• Ability to work autonomously and make sound decisions.
• Strong stakeholder management and influencing skills.
• Basic understanding of IR35.
• Strong organisational and time-management skills.

Experience

• Experience in a high-compliance or regulated environment (healthcare, education, recruitment, HR compliance, audit).
• Experience conducting external audits at supplier or agency premises.
• Experience reviewing processes, documentation and controls.
• Experience identifying compliance risks and weaknesses.
• Experience producing clear audit reports and recommendations.
• Experience influencing suppliers and stakeholders.
• Experience managing workload independently, including travel and scheduling.
• Experience investigating compliance breaches and tracking actions.

Other Requirements

• Ability to travel routinely across England & Wales.
• Ability to stay overnight when required.
• Flexibility in working hours and locations.
• Reliable transport; driving licence may be required.

This role offers the opportunity to make a meaningful impact on the safety, quality and governance of temporary staffing across a large healthcare organisation. You will work autonomously, build strong relationships with suppliers, and play a key role in ensuring safer recruitment and compliance excellence.