Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve customer inquiries and provide product information while building strong relationships.
- Company: Global technology group committed to inclusion and support.
- Benefits: Full-time role with opportunities for growth in a diverse environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Customer service skills and problem-solving abilities are essential.
The predicted salary is between 30000 - 42000 £ per year.
A global technology group is seeking a Customer Support Representative in Port Talbot. In this full-time role, you will resolve customer inquiries, provide product information, and build strong relationships with customers.
The ideal candidate will have skills developed through formal training or work experience, and demonstrated abilities in customer service and problem-solving. This is an opportunity to thrive within a diverse environment committed to inclusion and support.
Customer Support Specialist I — Build Relationships in Neath employer: Freudenberg Group
Contact Detail:
Freudenberg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist I — Build Relationships in Neath
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you resolved customer issues effectively. This will help you shine when discussing your abilities in customer service.
✨Tip Number 3
Build rapport with your interviewers. Remember, they’re looking for someone who can build strong relationships with customers. Show your personality and let them see how you connect with people!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great way to remind them why you’d be a fantastic fit for their team.
We think you need these skills to ace Customer Support Specialist I — Build Relationships in Neath
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've resolved inquiries and built relationships with customers in the past!
Be Specific About Your Problem-Solving Abilities: Don’t just say you’re a problem-solver; give us examples! Share specific situations where you’ve tackled challenges head-on and how you managed to resolve them effectively.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and show us how your skills align with what we’re looking for at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Freudenberg Group
✨Know the Company Inside Out
Before your interview, take some time to research the global technology group. Understand their products, values, and commitment to inclusion. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully resolved customer inquiries or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by nodding, maintaining eye contact, and summarising what the interviewer says. This shows that you value their input and are genuinely engaged in the conversation, which is crucial for a Customer Support Specialist.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you. Questions about team dynamics or training opportunities can be particularly insightful.
