Market Manager - TM in Crewe

Working at Freudenberg: We will wow your world!

Responsibilities:

• Monitor, support and ensure the service team are capable and delivering their accountabilities to meet the customer contracts.
• Design and implement a strategic sales plan that expands the company’s customer base and ensures its strong presence in the assigned business area.
• Drive business growth and hit the sales and profitability of the responsible business.
• Work with MD to set monthly and annual sales and SGP targets.
• Provide regular sales forecasts, e.g. monthly, quarterly and/or annually as required, for the responsible business.
• Monitor economic indicators, industry trends and competition status.
• Create innovative programmes for upselling.
• Advance professional and technical knowledge by attending workshops and other educational trainings, participating in professional societies and industry networks.
• Build and promote strong, long-lasting customer relations by partnering with them and understanding their needs and preferences.
• Provide expertise when setting and adjusting pricing plans.
• Negotiate contracts and terms & conditions with customers.
• Resolve escalated customer issues and complaints regarding sales and services.
• Ensure direct report(s) work well cross-functionally with other departments to deliver business needs.
• Organize regular key account team meetings, as needed, to follow up on daily activities with key accounts to ensure utmost customer satisfaction.
• Set a good example for the responsible team, work according to Freudenberg guiding principles and values, use good communication and deliver results effectively.
• Manage recruiting, objective setting, coaching and performance monitoring of direct report(s).
• Set targets, performance plans, and rigorous, objective standards for direct reports.
• Organize regular 1:1 reviews with each individual direct report.
• Ensure that direct report(s) use sales technologies, e.g. CRM, correctly.
• Ensure that direct report(s) work as a positive unit with other sales colleagues and share their best practices.

Qualifications:

• Essential:
• University degree in technical, engineering or business disciplines.
• 15+ years’ experience in sales and sales management.
• Utilising a CRM to manage sales tasks, pipeline and closing.
• Demonstrated ability to coach direct report to higher performance.
• Ability to accurately forecast future sales turnover.
• Track record in selling intangible solutions and/or service packages.
• Excellent communication skills.
• Good negotiation skills.
• Self-driven, motivated.
• Sense of urgency.
• Result-oriented.
• Comfortable making decisions quickly.
• Desirable:
• Previous experience in managing a sales team.
• Previous sales experience in the automotive industry.
• Previous track record in selling service packages.
• Industry knowledge in filtration.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, colour, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Welcome to Freudenberg: Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications.

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.