At a Glance
- Tasks: Lead value discovery sessions and build compelling financial models for our innovative software solutions.
- Company: Join Freshworks, a forward-thinking tech company that values intuitive software and diverse teams.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team environment in London with a commitment to diversity and inclusion.
- Why this job: Make a real impact by translating complex tech into valuable business insights for clients.
- Qualifications: 5+ years in value engineering or related fields with strong communication and collaboration skills.
The predicted salary is between 72000 - 88000 £ per year.
Most business software is clunky, expensive to roll out, and painful to use. At Freshworks, we think that's backwards — the tools you rely on all day should be as intuitive as the apps you love in your personal life. We build powerful, sophisticated software that people actually enjoy using, and we're looking for sharp, commercially-minded people to help us prove it.
About the Team
Our Value Engineering team is growing, and we're looking for a Senior Value Engineer to join our team in London. This is a role for someone who loves building rigorous business cases, can hold their own in a room with CFOs and CIOs, and gets genuine satisfaction from turning a complex technical story into a number a customer can act on.
As a Senior Value Engineer, you'll partner directly with our sales account teams to build and defend value-based business cases across moderate to large sized deals, primarily around our ITSM, ITAM, ITOM and Freddy AI product lines. You'll act as a trusted advisor to both prospects and internal stakeholders — translating technical capability into financial outcomes that make it obvious why Freshworks is the right investment.
What You'll Do
- Lead value discovery sessions with prospects and customers, digging into their objectives and pain points to build a defensible, quantified picture of business value.
- Build detailed financial models — cost-benefit analyses, ROI calculations, competitive differentiation models — that hold up to scrutiny from finance and technical stakeholders alike.
- Craft and deliver compelling value presentations for audiences ranging from technical buyers to C-suite executives.
- Continuously sharpen our value engineering methodology, discovery frameworks, and tools to keep pace with an evolving ITSM / ITAM / ITOM / AI landscape.
- Partner closely with sales, product management, marketing, and customer success to shape value propositions tailored to different customer segments and industries.
Qualifications
- 5+ years in value engineering, management consulting, financial analysis, equity research, or a related discipline within SaaS or technology.
- Strong discovery instincts — you know how to ask the right questions, synthesize scattered data, and get to the real business driver fast.
- Confidence designing original value propositions and modelling multiple scenarios against a customer's specific goals.
- Experience with ROI/TCO modelling, value discovery frameworks, or competitive value frameworks.
- Exceptional communication skills — you can make a complex model make sense to a sceptical CFO in five minutes, and hold your ground when they push back on your assumptions.
- A natural collaborator who builds trust easily across sales, product, and customer-facing teams.
- A track record of running projects with rigor: clean deliverables, tight deadlines, and the ability to take feedback and iterate quickly.
Additional Information
- Location: London (hybrid — 3 days/week in office, Monday, Wednesday & Thursday).
- Travel: Occasional travel for on-site customer workshops and presentations.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Senior Value Engineer in London employer: Freshworks
At Freshworks, we pride ourselves on being a people-first employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through mentorship opportunities and a focus on professional development, ensuring that our team members thrive in their roles. Located in the vibrant UKI region, we offer a dynamic environment where you can make a meaningful impact while working with cutting-edge technology that transforms customer and employee experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Value Engineer in London
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We think you need these skills to ace Senior Value Engineer in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Freshworks, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Freshworks
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Freshworks’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
