At a Glance
- Tasks: Lead and scale a high-performing sales team to drive enterprise growth.
- Company: Join Freshworks, a leader in uncomplicated service software.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Other info: Inclusive culture that values diversity and fosters personal development.
- Why this job: Make a real impact in a dynamic environment with top-tier clients.
- Qualifications: 8+ years in B2B SaaS sales leadership with a strong network.
The predicted salary is between 90000 - 120000 £ per year.
Organisations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organisations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
As the Director of Sales for the UK & Ireland, you will assume strategic oversight of our Enterprise New Business division. This is a critical leadership appointment responsible for engineering a scalable, high-performing revenue operation across our most mature market segment.
Operating from our flagship London office, this position offers significant executive visibility, maintaining close alignment with our global corporate leadership layer. You will be responsible for commanding, mentoring, and scaling an elite team of Enterprise Account Executives, transforming market opportunities into predictable, high-value annual recurring revenue (ARR).
Key Responsibilities & Strategic Impact- Commercial Strategy & Execution: Author and execute a comprehensive net-new go-to-market blueprint to systematically penetrate and secure Tier-1 Enterprise accounts across the UKI region.
- Human Capital Velocity: Lead, coach, and structurally develop a team of Account Executives. You will own talent retention and performance management, utilizing data-driven feedback to maximize quota attainment.
- Pipeline Governance: Maintain absolute command over the corporate pipeline. Leverage CRM metrics and business intelligence tools to analyze market trends, ensure forecasting precision, and implement proactive strategic pivots.
- Executive Presence & Reporting: Serve as a primary stakeholder and strategic voice for the team. Deliver sophisticated performance analysis, macro-economic market insights, and multi-year revenue projections directly to the global executive leadership team.
- Talent Acquisition & Branding: Partner strategically with Human Resources and Talent Acquisition to establish a premium candidate experience, consistently attracting top-tier enterprise sales talent to the organization.
- Leadership Credentials: A minimum of 8 years of documented success leading and scaling high-performing, quota-carrying B2B SaaS enterprise sales operations.
- Market Subject-Matter Expertise: A comprehensive, sophisticated understanding of the UKI enterprise software landscape, supported by an active, established executive network.
- Commercial & Analytical Acumen: Proven capability in navigating complex, multi-stakeholder procurement cycles, master service agreements (MSAs), and strategic territory allocation within a hyper-growth environment.
- Corporate Governance: An executive who champions transparency, operational excellence, and cross-functional collaboration, with a demonstrated commitment to building institutional equity over short-term metrics.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Director - Sales in London employer: Freshworks
Freshworks is an exceptional employer that prioritises a people-first approach, fostering a vibrant and inclusive work culture in its flagship London office. With a commitment to employee growth and development, the company offers significant opportunities for leadership and mentorship within a high-performing sales team, while also ensuring a diverse and supportive environment that empowers individuals to reach their full potential. Join us at Freshworks to make a real impact in the world of enterprise software and enjoy the benefits of working with a trusted leader in customer and employee experience solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Director - Sales in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Director - Sales at Freshworks, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Freshworks. Tailor your message to explain why you’re drawn to them and how you can contribute as a Director - Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Director - Sales in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Freshworks:When writing your cover letter, make sure to tailor your message specifically for Freshworks. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Freshworks
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Freshworks that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Freshworks that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Freshworks’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
