At a Glance
- Tasks: Engage with potential customers and connect them with our sales teams to drive revenue.
- Company: Join Freshworks, a leader in uncomplicated service software with a people-first approach.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Diverse workplace committed to equal opportunity and personal development.
- Why this job: Make a real impact by helping businesses simplify their operations and enhance customer experiences.
- Qualifications: Sales or business development experience preferred; passion for customer service is key.
The predicted salary is between 30000 - 40000 £ per year.
Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions.
Work from our London office as this is an onsite role. Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor.
- Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously.
- Define and execute on plans and meet and exceed your role-based goals.
- Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns.
- Help to continuously improve our internal and external processes.
- Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives.
- Become an advocate for our brand and an expert in customer service and CRM.
- Provide regular reporting of pipeline status and conduct forecasting exercises.
Qualifications
- Bachelor or Master degree desirable.
- Ideally first experience in sales or business development, preferably in a similar role OR equivalent practical experience in other high velocity sales environments. Cloud software sales experience is a plus.
- Fast-learner driven to action, passionate about sales, customer service and CRM tools.
- Enthusiastic about helping and serving clients, a high level of goal and customer orientation and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player and collaborator.
- Ability to thrive in a fast-paced globally-dispersed work environment.
- Excellent written and oral communication skills in English. Additional EU languages are a plus.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Please note that for this specific role, Freshworks is unable to provide visa sponsorship. All candidates must possess the valid right to work in the UK at the time of application and be able to provide evidence of this right prior to commencement of employment.
Business Development Representative - UK in London employer: Freshworks
Freshworks is an exceptional employer that prioritises a people-first approach, fostering a vibrant and inclusive work culture in our London office. We offer meaningful opportunities for professional growth, encouraging employees to reach their true potential while working collaboratively to deliver innovative software solutions. With a commitment to diversity and a supportive environment, Freshworks empowers its team members to make a real impact in the world of customer and employee experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Representative - UK in London
✨Tip Number 1
Get to know Freshworks inside out! Familiarise yourself with our products and the problems they solve. This way, when you chat with potential clients, you can confidently explain how we can simplify their lives.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your delivery, the better you'll engage with prospects and raise their interest.
✨Tip Number 3
Network like a pro! Attend industry events or webinars where you can meet potential clients. Don’t forget to connect on LinkedIn afterwards – it’s a great way to keep the conversation going!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our amazing team at Freshworks!
We think you need these skills to ace Business Development Representative - UK in London
Some tips for your application 🫡
Show Your Passion for Sales:When you're writing your application, let your enthusiasm for sales and customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about helping clients and driving results.
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Development Representative role. Highlight any relevant experience in sales or business development, especially if you've worked with cloud software before. We love seeing how your background aligns with our mission!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate good communication skills, so make sure your writing reflects that. Remember, we’re looking for someone who can engage effectively with clients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive, which is a great trait for this role!
How to prepare for a job interview at Freshworks
✨Know Your Stuff
Before the interview, make sure you understand Freshworks' products and services. Familiarise yourself with their approach to customer experience and how they simplify business processes. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales achievements or how you've successfully managed client relationships. Be ready to discuss how you can apply these skills in a fast-paced environment like Freshworks.
✨Ask Insightful Questions
During the interview, ask questions that show your interest in the role and the company. Inquire about their sales strategies, team dynamics, or how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
✨Be Yourself
Freshworks values authenticity, so don’t be afraid to let your personality shine through. Show your passion for sales and customer service, and remember to convey your friendly persistence. They’re looking for someone who can connect with clients, so being genuine is key!
