At a Glance
- Tasks: Manage daily interactions with potential customers and connect them with sales teams.
- Company: Join Freshworks, a leader in uncomplicated service software.
- Benefits: Enjoy competitive pay, health insurance, learning budgets, and fitness perks.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make an impact in a fast-paced environment while advocating for customer service excellence.
- Qualifications: Bachelor's degree preferred; sales experience is a plus.
The predicted salary is between 51750 - 63250 £ per year.
Описание
Freshworks builds uncomplicated service software that delivers employee and customer experiences.
Its AI-powered CX and IT solutions help businesses reduce complexity and costs while providing faster, more human support.
Задачи
- Manage a high volume of daily outbound interactions with prospective customers via phone, email, and other channels to raise interest, qualify and educate prospects, and connect them with sales teams to meet regional revenue targets as an individual contributor
- Develop and manage a lead pipeline by assessing, prioritizing, and progressing many prospective clients simultaneously
- Define and execute plans to meet and exceed role-based goals
- Engage with senior managers across marketing, sales, and operations to design and execute campaigns
- Help continuously improve internal and external processes
- Use marketing, pre-sales, and sales resources effectively to meet objectives
- Advocate for the brand and develop expertise in customer service and CRM
- Report pipeline status regularly and conduct forecasting exercises.
Требования
- A bachelor's or master's degree is desirable
- Ideally, have initial sales or business development experience, preferably in a similar role, or equivalent practical experience in another high-velocity sales environment
- Experience with the UK market
- Be a fast learner, action-oriented, and passionate about sales, customer service, and CRM tools
- Have strong customer and goal orientation, self-motivation, friendly persistence, excellent written and verbal communication skills, and the ability to collaborate as a team player
- Be able to thrive in a fast-paced, globally dispersed work environment
- Be fluent in English
- Nice to have: Cloud software sales experience
Условия
- Company-funded life and long-term disability insurance
- Pension scheme
- Private Medical Insurance and Health Cash Plan
- Learning and Reading budget of up to £1,000 per year
- Fitness budget of up to £30 per month
- Cycle to work scheme
- Company-funded daily lunch when in the office
- Company-funded Employee Assistance Program (EAP) for the employee and their family
- 25 Days of annual paid time off
- Discounted tax support services
- No visa sponsorship is available
Candidates must possess the valid right to work in the UK at the time of application and provide evidence of this right before commencement of employment.
business development manager in service software in London employer: Freshworks
Freshworks is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. Located in the Netherlands, employees benefit from a supportive environment that prioritises professional growth through mentorship and continuous learning opportunities. With a focus on meaningful work and a commitment to employee well-being, Freshworks stands out as a rewarding place to build a career in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land business development manager in service software in London
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We think you need these skills to ace business development manager in service software in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Freshworks, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Freshworks
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Freshworks’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
