Account Management Team Manager in London

Account Management Team Manager in London

London Full-Time 60000 - 80000 € / year (est.) No home office possible
Freshworks

At a Glance

  • Tasks: Lead revenue growth by managing enterprise accounts and building strong customer relationships.
  • Company: Join Freshworks, a dynamic SaaS company transforming productivity for businesses.
  • Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
  • Other info: Embrace a vibrant culture that values diversity and fosters career advancement.
  • Why this job: Be a key player in driving innovation and making a real impact in the SaaS industry.
  • Qualifications: 5-7 years of sales experience, preferably in SaaS, with strong negotiation skills.

The predicted salary is between 60000 - 80000 € per year.

As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented.

The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications.

Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities.

Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts.

Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points.

Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes.

Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.

Provide regular reporting of pipeline and forecasting to the Sales Manager.

Travel to customer locations and customer-focused events regularly.

Educate yourself to become an expert in SaaS products, CRM systems, and our product suite.

  • A diploma or Master’s degree is desirable.
  • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment.
  • Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous.
  • Experience managing the sales cycle from business champion to the C-level.
  • Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product.
  • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management.
  • Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days.
  • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products.
  • Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise.
  • Fluency in English is a must.

We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Account Management Team Manager in London employer: Freshworks

At Freshworks, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within the thriving UKI market. With a focus on diversity and inclusion, we create a vibrant workplace where every team member can thrive and contribute to our mission of transforming customer engagement through cutting-edge SaaS solutions.

Freshworks

Contact Detail:

Freshworks Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Management Team Manager in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Be proactive! Instead of waiting for job postings, research companies you admire and reach out directly. Send them a message expressing your interest and how you can add value to their team. It shows initiative and could lead to opportunities that aren’t advertised.

Tip Number 3

Prepare for interviews by practising common questions and scenarios specific to account management. Role-play with a friend or use online resources to sharpen your skills. The more prepared you are, the more confident you'll feel when it’s time to shine!

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Account Management Team Manager in London

Sales Experience
SaaS Knowledge
CRM Systems Expertise
Stakeholder Mapping
Prospecting Skills
Closing Opportunities
Relationship Building

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Account Management Team Manager. Highlight your sales experience, especially in SaaS, and showcase how you've exceeded sales goals in the past. We want to see how you can bring that magic to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about SaaS and how your skills align with our mission at StudySmarter. Be genuine and let your personality come through – we love a bit of character!

Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just responsibilities. Numbers speak volumes, so if you've closed significant deals or improved processes, let us know! We’re all about results here at StudySmarter.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter family!

How to prepare for a job interview at Freshworks

Know Your SaaS Inside Out

Make sure you’re well-versed in the specifics of the Software-as-a-Service products offered by Freshworks. Understand how they can solve customer pain points and improve productivity. This knowledge will help you demonstrate your expertise and show that you can be a trusted advisor to potential clients.

Master Stakeholder Mapping

Before the interview, practice mapping out potential stakeholders for the accounts you’ll be managing. Think about who the decision-makers are and how you would approach them. This will not only impress your interviewers but also show that you have a strategic mindset when it comes to business development.

Showcase Your Sales Success

Prepare to discuss specific examples of how you’ve exceeded sales goals in the past. Use metrics and data to back up your claims. This will help you illustrate your ability to manage complex sales cycles and close deals effectively, which is crucial for the role.

Engage with the Team

During the interview, don’t hesitate to ask questions about the team dynamics and how different departments collaborate. This shows that you value teamwork and understand the importance of communication in achieving sales goals. Plus, it gives you insight into the company culture!