At a Glance
- Tasks: Lead sales growth by championing innovative SaaS products and building relationships with key decision-makers.
- Company: Join Freshworks, a dynamic company focused on productivity and customer-oriented solutions.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional development.
- Other info: Exciting career growth opportunities in a supportive and inclusive environment.
- Why this job: Make a real impact in the SaaS industry while working with cutting-edge technology.
- Qualifications: 5-7 years of sales experience, preferably in SaaS, with strong relationship-building skills.
The predicted salary is between 60000 - 80000 € per year.
As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented.
The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications.
Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities.
Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts.
Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points.
Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes.
Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.
Provide regular reporting of pipeline and forecasting to the Sales Manager.
Travel to customer locations and customer-focused events regularly.
Educate yourself to become an expert in SaaS products, CRM systems, and our product suite.
A diploma or Master’s degree is desirable.
Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous.
Experience managing the sales cycle from business champion to the C-level.
Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product.
The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management.
Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days.
Highly motivated, with a driven personality and a positive attitude toward sales and CRM products.
Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Fluency in English is a must.
Account director/client services lead in London employer: Freshworks
At Freshworks, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your contributions are valued. Located in the vibrant UKI market, you will have the chance to work with cutting-edge SaaS products while building meaningful relationships with industry leaders, making your role both impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Account director/client services lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Be prepared for interviews by researching the company and its products. Understand their SaaS offerings and how they can benefit clients. This will help you stand out as a knowledgeable candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the job description. Focus on your sales achievements and how you’ve successfully managed complex sales cycles in the past.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, check out our website for more opportunities that might suit you!
We think you need these skills to ace Account director/client services lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Director/Client Services Lead. Highlight your sales experience, especially in SaaS, and showcase how you've exceeded sales goals in the past. We want to see how you can bring that magic to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about SaaS and how your skills align with our mission at Freshworks. Be genuine and let your personality come through – we love a bit of flair!
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just responsibilities. Numbers speak volumes, so if you've closed significant deals or improved processes, let us know! We’re all about results here at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, you can check out other job postings while you’re there!
How to prepare for a job interview at Freshworks
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of the Software-as-a-Service products that Freshworks offers. Understand how these solutions can solve customer pain points and improve productivity. This knowledge will help you demonstrate your expertise and show that you can be a trusted advisor to potential clients.
✨Master Stakeholder Mapping
Before the interview, practice how you would approach stakeholder mapping for enterprise accounts. Be ready to discuss strategies for identifying key decision-makers and how you would cultivate relationships with them. This shows that you’re proactive and understand the importance of building strong connections.
✨Showcase Your Sales Success
Prepare to share specific examples of how you’ve consistently overachieved sales goals in previous roles. Use metrics and figures to back up your claims. This not only highlights your experience but also demonstrates your results-driven mindset, which is crucial for the role.
✨Communicate Effectively Across Departments
Be prepared to discuss how you would collaborate with marketing and pre-sales teams to enhance campaigns. Share examples from your past where you’ve successfully worked across departments to achieve a common goal. This will illustrate your teamwork skills and your understanding of the broader business context.
