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- Tasks: Build transformative partnerships and optimise client experiences with innovative customer service software.
- Company: Leading service software company focused on strategic growth and customer experience.
- Benefits: Competitive medical insurance and a dedicated learning budget for personal development.
- Why this job: Join a dynamic team and make a real impact in enterprise organisations.
- Qualifications: 8-12 years of experience in complex sales cycles and strategic sales success.
- Other info: Exciting opportunity for career advancement in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading service software company is seeking a Strategic CX Account Executive to build transformative partnerships with enterprise organizations. This individual will leverage their expertise in customer service software and creative selling to optimize client experiences.
Ideal candidates have 8-12 years of experience in complex sales cycles and proven success in a strategic sales environment.
The role offers competitive benefits including medical insurance and a learning budget.
Enterprise CX Strategist & Growth Leader employer: Freshworks
Contact Detail:
Freshworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise CX Strategist & Growth Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like the Enterprise CX Strategist. Personal referrals can make a huge difference in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their customer service software and think about how you can leverage your experience to optimise client experiences. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You need to be able to articulate your value in a way that resonates with enterprise organisations. Think about your past successes in complex sales cycles and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Enterprise CX Strategist & Growth Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in customer service software and complex sales cycles, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for building transformative partnerships and how your skills align with our mission at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your successes! Use specific examples of how you've optimised client experiences in previous roles to grab our attention.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Freshworks
✨Know Your CX Stuff
Make sure you brush up on the latest trends in customer experience (CX) and service software. Be ready to discuss how you've used these insights to drive success in previous roles, especially in complex sales cycles.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to build transformative partnerships. Think about specific instances where your strategic approach led to significant improvements in client experiences or sales outcomes.
✨Practice Creative Selling Techniques
Since this role involves creative selling, come equipped with innovative ideas on how to optimise client experiences. Share past successes where your unique selling strategies made a difference.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's vision for CX and how they measure success. This shows your genuine interest and helps you assess if it's the right fit for you.
