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- Tasks: Lead product strategy and mentor teams to drive product success in Europe.
- Company: Join Freshworks, a diverse and inclusive global workplace focused on potential and passion.
- Benefits: Enjoy a full-time role with opportunities for growth and a vibrant work culture.
- Why this job: Be a key player in shaping products and making an impact in the tech industry.
- Qualifications: 10+ years in product management with strong leadership and analytical skills required.
- Other info: Must be based in London; embrace diversity and equal opportunity at Freshworks.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a highly motivated and experienced Director of Product Management, Outbound to join our team. This role is based in London and will be pivotal in driving the go-to-market strategy, ensuring the successful adoption & success of our products in the European market.
Responsibilities:
- Develop and execute the outbound product strategy for the International market, aligning with global product vision and goals.
- Providing mentorship and guidance to foster other product manager’s growth and development.
- Conduct market research and competitive analysis to identify opportunities and inform product positioning and messaging.
- Collaborate with sales, marketing, and customer success teams to ensure successful product launches and ongoing adoption.
- Create compelling product collateral, including presentations, demos, and sales tools.
- Act as a product leader and evangelist, representing the company at industry events and customer meetings including executive level business reviews.
- Own the customer feedback process program where we gather and analyze customer feedback to identify areas for product improvement and inform future product development.
Qualifications:
- Bachelor's degree in Business, Computer Science, or related field; MBA preferred.
- 10+ years of experience in product management, with a focus on outbound or go-to-market strategy, consulting or operations role that worked closely with product, GTM, and engineering teams.
- Proven track record of successfully launching and growing products in the European market.
- Strong validated experience with leadership, business insight, problem-solving, critical thinking, and analytical abilities.
- Strong sense of ownership and accountability for program success.
- Shown experience working in a complex, multiple BU environment, handling multiple stakeholders.
- Strong understanding of the customer support software industry and technology trends, specifically AI.
- Exceptional organizational and project management skills. Attention to detail.
- Demonstrated ability to lead and coordinate cross-functional work teams toward task completion.
- Experience working on a cross-functional team to solve business & tech problems.
- Excellent communication, presentation, and interpersonal skills.
- Ability to mentor and motivate other team members.
- Analytical and data-driven decision-making skills.
- Experience working in a fast-paced, dynamic and international environment.
- Must be based in London, UK.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Director - Product Management employer: Freshworks
Contact Detail:
Freshworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director - Product Management
✨Tip Number 1
Network with professionals in the product management field, especially those who have experience in outbound strategies. Attend industry events and meetups in London to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends in customer support software and AI technologies. Being well-versed in these areas will not only enhance your understanding but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 3
Prepare to discuss your previous experiences in launching products in the European market. Highlight specific examples where you successfully drove go-to-market strategies and how you collaborated with cross-functional teams to achieve results.
✨Tip Number 4
Showcase your leadership skills by sharing instances where you mentored or guided other team members. This will illustrate your ability to foster growth within a team, which is crucial for the Director role.
We think you need these skills to ace Director - Product Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in outbound strategies and the European market. Use specific examples that demonstrate your leadership skills and successful product launches.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for product management and your understanding of the customer support software industry. Mention how your experience aligns with the company's goals and values.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data-driven decision-making in past roles. Highlight any market research or competitive analysis you've conducted that led to successful product positioning.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to mentoring other product managers and how you handle cross-functional collaboration. Prepare to share specific instances where you've successfully navigated complex stakeholder environments.
How to prepare for a job interview at Freshworks
✨Showcase Your Strategic Vision
As a Director of Product Management, it's crucial to demonstrate your ability to develop and execute a go-to-market strategy. Be prepared to discuss your past experiences in aligning product vision with market needs, and how you can apply that to the role.
✨Highlight Leadership Experience
This role requires strong leadership skills, so be ready to share examples of how you've mentored and guided other product managers. Discuss specific instances where your leadership made a significant impact on team performance or product success.
✨Demonstrate Market Insight
Conduct thorough research on the European market and the customer support software industry, especially trends related to AI. Be prepared to discuss your findings and how they could influence product positioning and messaging.
✨Prepare for Cross-Functional Collaboration
Since collaboration with sales, marketing, and customer success teams is key, think of examples where you've successfully worked across departments. Highlight your communication skills and how you ensure alignment among diverse stakeholders.
