At a Glance
- Tasks: Support global Field Sales leaders and drive people strategies in a fast-growing SaaS company.
- Company: Join Freshworks, a dynamic tech company with a focus on innovation and growth.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional development.
- Other info: Work in a diverse team and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in a high-growth environment while influencing global HR initiatives.
- Qualifications: Strong HRBP experience in global SaaS environments and deep understanding of HR practices.
The predicted salary is between 47250 - 57750 £ per year.
We are hiring a Director, HR Business Partner in London to support Field Sales / GTM leaders and people managers across Europe, APAC, and the US. This is a global, high-impact individual contributor role with additional HR responsibility for Europe as a region. You’ll work closely with senior Field Sales and GTM leaders globally, coaching and advising them, driving people strategies, and leading change across a fast‑scaling SaaS organisation. You will act as the HR lead for the London office, partner with TA, Total Rewards, HR Ops and COEs, deliver and localise global programs, and use people insights to influence decisions.
The role requires strong HRBP experience supporting GTM teams, deep understanding of HR practices and frameworks across the UK and Europe, and the ability to operate effectively in a global matrix with teams in the US and India. You will play a key role in organisational change, scaling efforts, leadership coaching, and ensuring alignment of global HR initiatives.
Why Join Us? A chance to make real impact in a fast‑scaling, international environment. You’ll join an experienced HR team, support senior GTM leaders, and influence global programs in a high‑growth SaaS business.
Qualifications
- Strong HRBP experience supporting Field Sales and GTM teams in a global SaaS or tech environment is required.
- Deep understanding of HR practices, employment frameworks, and operating context in the UK and Europe is essential.
- Experience working across global environments, with familiarity in the US and APAC.
- Background in matrixed, high‑growth, fast‑paced organisations.
Skills and Competencies
- Strong commercial judgment and strategic thinking.
- Solid understanding of GTM and sales structures, the customer lifecycle, and partnering with Revenue Operations and Finance.
- Ability to interpret and apply people data to drive action.
- Strong stakeholder management and consulting skills.
Additional Information
- Based in London; able to work from the office three days a week.
- Fluent in English; additional European languages an advantage.
- Willingness to travel occasionally to Europe, the US, and India.
EEO Statement At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Director - HR Business Partner (GTM) employer: Freshworks
Freshworks is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. Located in the Netherlands, employees benefit from a supportive environment that prioritises professional growth through mentorship and continuous learning opportunities. With a focus on meaningful work and a commitment to employee well-being, Freshworks stands out as a rewarding place to build a career in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Director - HR Business Partner (GTM)
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Freshworks!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Freshworks.
We think you need these skills to ace Director - HR Business Partner (GTM)
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Freshworks. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Freshworks and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Freshworks. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Freshworks's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Freshworks
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Freshworks.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Freshworks will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Freshworks and how you would contribute to adapting HR strategies.
