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- Tasks: Lead financial planning and analysis to support our growing organisation.
- Company: Freshworks delivers innovative software solutions for businesses, enhancing customer and employee experiences.
- Benefits: Enjoy perks like a fitness budget, learning allowance, and company-funded lunches.
- Why this job: Join a high-impact role in a dynamic company recognised as a top workplace.
- Qualifications: 12+ years in FP&A, preferably in SaaS, with strong analytical skills.
- Other info: We value diversity and provide equal opportunities for all employees.
The predicted salary is between 43200 - 72000 £ per year.
1 week ago Be among the first 25 applicants
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies — from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies — from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
We are seeking a Director of Sales FP&A to contribute meaningfully to planning, analysis, reporting, and strategy in support of our rapidly growing organization. This person will partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This is a great opportunity for someone interested in a high impact FP&A role with a company that offers opportunities for growth and development.
Role and Responsibilities:
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Lead and drive the development of annual and rolling forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives. This includes owning the global sales long range plan, sales planning calendar, and clearly communicating timelines, deliverables, and expectations with all planning stakeholders
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Partner with key stakeholders across the organization, including within Finance and Sales Operations, Revenue Operations, and Sales Leadership, to provide narrative insights on current and expected future performance
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Forecasting of company commissions compensation expenses through partnering with Sales Operations and Commissions Operations.
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Identify gaps in existing planning and forecasting processes, develop solutions to address gaps, and seek greater integration and standardization across planning teams
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Be a subject matter expert on sales & customer data: build and scale models giving structure to data, assess historical trends, and design drivers to more accurately forecast customer metrics and support business decisions
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Drive the production of monthly, quarterly, and annual financial results and deliverables to the Executive team, the Board of Directors, and investors
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Implement and drive tools for financial forecasting of ARR and key GTM metrics
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Provide analytical, financial modeling, and decision making support for ad-hoc and special projects
Qualifications
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12+ years of experience in FP&A, ideally in a SaaS company
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5+ years of experience in a Sales or GTM FP&A function highly preferred
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Strong knowledge of Finance and Accounting processes, data structures, and systems in a public company environment
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Direct experience using financial systems, ideally with NetSuite and Adaptive
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Excellent communication and presentation skills and attention to detail
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Strong drive for data integrity, building processes, and reaching solutions from scratch
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Growth mindset with demonstrated ability to learn quickly
Additional Information
These are some benefits you can expect from us in return:
- Company funded Life & Long-Term Disability insurance
- Pension scheme
- Private Medical Insurance + Health Cash Plan
- Learning & Reading budget of up to £1,000 per year
- Fitness budget of up to £30 per month
- Cycle to work Scheme
- Company funded daily lunch when in office
- Company Funded Employee Assistance Program (EAP) for both you and your family
- 25 days annual Paid-Time-Off (PTO)
- Discounted Tax Support Services
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Seniority level
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Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Other
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Industries
IT Services and IT Consulting
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Director - Financial Planning & Analysis employer: Freshworks
Contact Detail:
Freshworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director - Financial Planning & Analysis
✨Tip Number 1
Familiarise yourself with Freshworks' product suite and how it impacts customer experience. Understanding their software offerings will help you articulate how your financial planning and analysis skills can directly contribute to their goals.
✨Tip Number 2
Network with current or former employees of Freshworks on platforms like LinkedIn. Engaging in conversations about the company culture and expectations for the Director of Sales FP&A role can provide valuable insights that you can leverage during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven process improvements in previous roles. Highlighting your experience in implementing tools for financial forecasting will demonstrate your capability to meet the demands of this high-impact position.
✨Tip Number 4
Stay updated on industry trends related to SaaS companies and financial planning. Being knowledgeable about current market conditions and challenges will allow you to speak confidently about how you can add value to Freshworks' financial strategies.
We think you need these skills to ace Director - Financial Planning & Analysis
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in FP&A, particularly within a SaaS environment. Emphasise your skills in financial modelling, forecasting, and data analysis, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Freshworks that resonate with you, such as their commitment to customer experience and employee development.
Showcase Relevant Achievements: When detailing your work experience, focus on quantifiable achievements that demonstrate your impact in previous roles. Use metrics to illustrate how your contributions led to improved financial performance or operational efficiency.
Prepare for Potential Questions: Anticipate questions related to your experience in sales FP&A and your approach to financial forecasting. Be ready to discuss specific tools and methodologies you've used, as well as how you've driven process improvements in past positions.
How to prepare for a job interview at Freshworks
✨Understand the Company Culture
Before your interview, take some time to research Freshworks' company culture and values. Familiarise yourself with their approach to customer and employee satisfaction, as well as their commitment to diversity. This will help you align your answers with what they value.
✨Prepare for Financial Modelling Questions
Given the role's focus on financial planning and analysis, be ready to discuss your experience with financial modelling. Prepare examples of how you've built models in the past, particularly in a SaaS environment, and be ready to explain your thought process.
✨Showcase Your Communication Skills
As a Director of FP&A, you'll need to communicate complex financial information clearly. Practice explaining financial concepts in simple terms, and be prepared to discuss how you've effectively communicated insights to stakeholders in previous roles.
✨Demonstrate a Growth Mindset
Freshworks values a growth mindset, so be sure to highlight instances where you've learned from challenges or adapted to new situations. Share specific examples that showcase your ability to learn quickly and implement improvements in processes.
