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- Tasks: Lead sales growth by championing innovative SaaS products and building relationships with key decision-makers.
- Company: Join Freshworks, a dynamic company transforming customer engagement through technology.
- Benefits: Competitive salary, travel opportunities, and a vibrant work culture focused on diversity.
- Other info: Opportunity for career advancement in a supportive and collaborative environment.
- Why this job: Make a real impact in the SaaS industry while developing your sales expertise.
- Qualifications: 5-7 years of sales experience, preferably in SaaS, with a strong customer focus.
The predicted salary is between 60000 - 80000 £ per year.
As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented.
The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications.
Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities.
Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts.
Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points.
Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes.
Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.
Provide regular reporting of pipeline and forecasting to the Sales Manager.
Travel to customer locations and customer-focused events regularly.
Educate yourself to become an expert in SaaS products, CRM systems, and our product suite.
A diploma or Master’s degree is desirable.
Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous.
Experience managing the sales cycle from business champion to the C-level.
Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product.
The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management.
Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days.
Highly motivated, with a driven personality and a positive attitude toward sales and CRM products.
Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Fluency in English is a must.
We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Account director/client services lead in City of London employer: Freshworks
Contact Detail:
Freshworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account director/client services lead in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Be prepared for interviews by researching the company and its products. Understand their SaaS offerings and how they fit into the market. This will help you stand out as someone who’s genuinely interested and knowledgeable, making it easier to build rapport with interviewers.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Prepare a brief summary of your experience and achievements that highlights your sales success and how you can bring value to the company.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and helps reinforce the positive impression you made during the interview.
We think you need these skills to ace Account director/client services lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Director role. Highlight your sales achievements, especially in SaaS or CRM environments, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect candidate. Don’t forget to mention your experience with executive-level decision-makers!
Showcase Your Sales Strategy: In your application, give us a sneak peek into your strategic planning skills. Share examples of how you've sourced and developed business opportunities in the past, and how you’ve exceeded sales goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Freshworks
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of the Software-as-a-Service products offered by the company. Familiarise yourself with their features, benefits, and how they solve customer pain points. This knowledge will help you demonstrate your expertise and show that you can be a trusted advisor to potential clients.
✨Master the Sales Cycle
Since the role involves managing complex sales cycles, brush up on your understanding of the sales process from start to finish. Be prepared to discuss your previous experiences in closing deals, especially those that took 60-90 days. Highlight your strategies for overcoming objections and maintaining engagement with stakeholders throughout the cycle.
✨Build Relationships Before the Interview
Networking is key! If possible, connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. This can also give you a leg up during the interview as you’ll have a better understanding of how to align your answers with the company’s values and goals.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview, where you might need to demonstrate how you would handle a sales call or a negotiation. Practise these scenarios with a friend or mentor, focusing on how to effectively communicate value and address customer concerns. This will help you feel more confident and prepared.