At a Glance
- Tasks: Engage with potential clients and connect them with our sales teams to drive revenue.
- Company: Join Freshworks, a leader in uncomplicated service software with a people-first approach.
- Benefits: Enjoy health insurance, a learning budget, fitness perks, and 25 days of annual leave.
- Other info: Dynamic work environment with opportunities for personal growth and collaboration.
- Why this job: Make a real impact by simplifying business experiences for customers and employees.
- Qualifications: Sales or business development experience is preferred; passion for customer service is key.
The predicted salary is between 63000 - 77000 £ per year.
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives.
To create a better experience for their customers and employees.
To help them grow.
Software is a choice that can make or break a business.
Create better or worse experiences.
Propel or throttle growth.
Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences.
Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions.
Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
Job Description
Work from our London office, as this is an on-site role.
- Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels.
The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor.
- Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously.
- Define and execute on plans and meet and exceed your role-based goals.
- Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns.
- Help to continuously improve our internal and external processes.
- Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives.
- Become an advocate for our brand and an expert in customer service and CRM.
- Provide regular reporting of pipeline status and conduct forecasting exercises.
Qualifications
- Bachelor's or Master's degree desirable.
- Ideally, first experience in sales or business development, preferably in a similar role, or equivalent practical experience in other high-velocity sales environments.
Cloud software sales experience is a plus.
- Experience with the UKmarket.
- Fast learner, driven to action, passionate about sales, customer service, and CRM tools.
- Enthusiastic about helping and serving clients, a high level of goal and customer orientation, and self-motivation, charming with a friendly persistence, excellent written and verbal communication skills, strong team player, and collaborator.
- Ability to thrive in a fast-paced, globally dispersed work environment.
- Fluency in English.
- Additional Information
These are some benefits you can expect from us in return
- Company-funded Life & Long-Term Disability insurance
- Private Medical Insurance + Health Cash Plan
- Learning & Reading budget of up to £1,000 per year
- Fitness budget of up to £30 per month
- Cycle to work Scheme
- Company-funded daily lunch when in the office
- Company-funded Employee Assistance Program (EAP) for both you and your family
- 25 days annual Paid-Time-Off (PTO)
- Discounted Tax Support Services
Please note that for this specific role, Freshworks is unable to provide visa sponsorship.
All candidates must possess the valid right to work in the UK at the time of application and be able to provide evidence of this right prior to commencement of employment.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Fresh vision.
Real impact.
Come build it with us.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Fresh vision. Real impact. Come build it with us.
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Business Development Manager employer: Freshworks
Freshworks is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. Located in the Netherlands, employees benefit from a supportive environment that prioritises professional growth through mentorship and continuous learning opportunities. With a focus on meaningful work and a commitment to employee well-being, Freshworks stands out as a rewarding place to build a career in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Business Development Manager at Freshworks, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Freshworks. Tailor your message to explain why you’re drawn to them and how you can contribute as a Business Development Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Freshworks:When writing your cover letter, make sure to tailor your message specifically for Freshworks. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Freshworks
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Freshworks that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Freshworks that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Freshworks’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
