SHEQ Manager

About Us

We manage some of the UK’s largest and most complex wireless environments, including multiple central London boroughs and Docklands. Across more than 5,000 mast site locations, 2,000 connected buildings and 200+ outdoor networks, our work helps ensure people stay connected where it matters most. Backed by DigitalBridge, we bring together deep telecoms expertise and commercial real estate know-how to deliver long-term impact in the market. We are also proud to be certified as a Great Place to Work, with 82 percent of our people saying it is a great place to work, compared with 54 percent at a typical UK-based company.

The Role

We’re looking for a SHEQ Manager to support the Head of SHEQ in maintaining and developing the company’s Quality, Health, Safety and Environmental management systems. The role will focus on ensuring compliance with statutory and regulatory requirements, driving continuous improvement, and supporting operational teams to deliver safe, compliant, and high-quality services. This role can be based out of Crawley or our London office, with flexibility to travel between both locations as needed. Freshwave operates sites across the UK, and regular site visits will be required.

Key Responsibilities

• Accreditations & Certifications
  • Support the Head of SHEQ in managing IMS certifications: ISO 9001, ISO 45001, ISO 14001
  • Manage additional accreditations: Safe Contractor, RISQS, EcoVadis, Constructionline
• Policy & Process Management
  • Develop, review, and maintain SHEQ policies, procedures, and processes
  • Provide cross-functional support to ensure compliance
• Supplier Due Diligence
  • Lead health and safety aspects of supplier onboarding
  • Conduct site inspections and maintain approved supplier records
  • Report findings to internal and external stakeholders
• Auditing & Compliance
  • Conduct internal audits and lead incident investigations
  • Define and monitor corrective/preventive actions
  • Support resolution of customer non-conformances
• Leadership & Engagement
  • Chair the Health & Safety Committee
  • Promote a culture of safety, quality, and continuous improvement
  • Deliver SHEQ presentations, workshops, and meetings
• Documentation & Reporting
  • Review site documentation and provide feedback
  • Maintain trackers and report client SHEQ KPIs
  • Compile monthly dashboards for Head of SHEQ
• Training Management
  • Oversee SHEQ intranet and training platform to ensure compliance with mandatory training

Knowledge and Experience

• Strong knowledge of health, safety, and environmental legislation, including HASAWA, MHSWR, and CDM regulations
• Familiarity with ISO standards, Safe Contractor, and other industry accreditations
• Previous experience in a similar role, ideally in construction or telecommunications
• Proven ability to develop, implement, and manage company policies, procedures, and processes
• Experience with site inspections, supplier onboarding, and subcontractor compliance
• Excellent verbal and written communication skills
• Strong attention to detail, organisational skills, and ability to manage multiple priorities
• Confident decision-maker with a proactive and resilient approach
• Proficient in Microsoft Office and document management systems such as SharePoint

Professional Qualifications

• NEBOSH General or Construction Certificate (minimum)
• Working towards or hold NEBOSH Diploma Level 6
• ISO Internal Auditor qualification with practical auditing experience desirable

Salary and Benefits

• Salary of up to £60,000 depending on experience and qualifications
• 25 days holiday which increases after 5 years service (1 day per year until 30 days)
• Group Personal Pension
• Life Assurance
• Income Protection Insurance
• Private Medical Insurance (PMI)
• Employee Assistance Programme
• Cycle-to-Work Scheme

Additional Benefits

• Free barista coffee at our Farringdon head office every morning
• Free gym onsite for employees including exercise classes at our Farringdon head office
• Rooftop picnic area at our Farringdon head office
• Quarterly recognition rewards
• Free Eye Tests
• Flu vaccine vouchers

Our Values

Our values are what set us apart from the rest. They are what enable us to bring assured connectivity wherever it’s needed. We use these values to inform everything we do and the way we act as professionals – think of them as what’s important to us collectively, as well as how we prefer to work. The successful candidate will be aligned with our company commitments:

• Engineering excellence: we’re engineering experts and the quality of our output is second to none
• Do the right thing: we’re neutral in our position, doing what’s best for our people, our partners, our customers, society and the environment
• Set the pace: we act quickly and work efficiently, setting the pace for our projects and industry standards

Sustainability and CSR

We implement environmental, social, and corporate governance:

• Innovate for Impact: We pride ourselves on many industry firsts, driven by both technical and commercial innovation. From access to assured connectivity indoors in hospitals to smarter cities, we’ll continue to improve access to connectivity where it matters most.
• A thriving workforce: We’re nimble and fast-growing and our success relies on diverse talent from a range of backgrounds. From this running start in an industry with known diversity challenges, we’re putting structure and focus around our diversity, equity and inclusion efforts.
• Embracing Net Zero: This year we’ve baselined our carbon footprint. We choose to include key measures for the future like waste management and will be focused on our supply chain.

Diversity, Equity, Inclusion, and Belonging

Here at Freshwave, we are dedicated to making our recruitment process as inclusive as possible, and aim to do everything we can to make you feel comfortable and supported throughout. We recognise that applying for a new job can be daunting, so please let us know if there is anything we can do to enable you to be yourself, and we will look to provide any reasonable adjustments to support all applicants.