Senior Workstation Support Specialist

Senior Workstation Support Specialist – London

A world leading organisation based in London is seeking a Senior Workstation Support Specialist to join their global team, managing and supporting over 30,000 users.

As the Senior Workstation Support Specialist, you will be responsible for:

• Providing 3rd-line IT support for local and remote staff.
• Leading and contributing to multiple IT projects, including support for VIP users.
• Offering mentorship and technical expertise to teammates.
• Collaborating with tech experts to troubleshoot and resolve recurring issues.
• Innovating and enhancing hardware/software deployment processes.
• Influencing technology strategies and policies, moving towards a data-driven, user-focused environment.

As the Senior Workstation Specialist, you will have the following experience and attributes:

• Good working experience in 3rd-level IT support.
• Certifications: Essential: Microsoft Certified: Endpoint Administrator Associate (MD-102).
• Desirable: SC-900 (Security, Compliance, and Identity Fundamentals) & MS-900 (Microsoft 365 Fundamentals).
• Technical Proficiency:
• Strong skills in PowerShell scripting and Microsoft Power Automate/Power Apps.
• Experience with Apple device management via Intune and ChromeOS management via Google is a plus.
• Knowledge of MDM and MAM from third-party solutions.
• Innovative, initiative-driven, and problem-solving mindset.

We are offering hybrid working, excellent benefits, and career prospects.

Please contact for more information.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

IT Services and IT Consulting

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