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For Companies At a Glance
- Tasks: Manage Salesforce platform, user support, and AI-enhanced workflows.
- Company: Join a leading E-commerce company driving innovation in London.
- Benefits: Enjoy hybrid work, competitive pay, and career growth opportunities.
- Why this job: Be part of a tech-savvy team transforming business with AI and CRM.
- Qualifications: Salesforce Admin Certification required; experience with AI tools is a plus.
- Other info: Fast-paced environment focused on innovation and data-driven decisions.
The predicted salary is between 36000 - 60000 £ per year.
A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge CRM and business intelligence initiatives.
Key Responsibilities
- Act as the primary administrator for the Salesforce.com platform.
- Manage users, reports, dashboards, workflows, and system configuration.
- Conduct regular system audits and ensure the platform is optimized and up-to-date.
- Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations.
- Train and support users across departments; champion adoption of Salesforce and integrated AI tools.
- Maintain accurate and clear documentation for system functionality and changes.
- Work with stakeholders to design data-driven solutions that align with business goals.
- Analyze trends and improve how the organization leverages Salesforce + AI for strategic decision-making.
Ideal Experience & Skills
- Proven experience as a Salesforce Administrator.
- Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus.
- Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar.
- Ability to build custom apps, formula fields, workflows, and automate complex processes.
- Strong analytical and data visualization skills.
- Comfortable working in a fast-paced environment where innovation and data insights drive performance.
- Excellent communication and stakeholder management skills.
We offer a competitive compensation package along with outstanding opportunities for career growth!
Salesforce Administrator employer: Freshtechit
Contact Detail:
Freshtechit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and AI tools like Einstein Analytics. Being well-versed in these technologies will not only boost your confidence but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with current Salesforce Administrators or professionals in the e-commerce sector. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised Salesforce systems in previous roles. Highlighting your hands-on experience with user management, reports, and workflows will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to collaborate with cross-functional teams by sharing past experiences where you successfully implemented data-driven solutions. This will illustrate your teamwork skills and your understanding of business goals.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator. Include specific examples of how you've managed users, reports, and workflows, as well as any relevant AI tools you've worked with.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how you can contribute to the company's goals. Mention your Salesforce Admin Certification and any additional certifications that make you stand out.
Showcase Relevant Skills: Emphasise your analytical skills and experience with data visualisation tools like Tableau CRM or Einstein Analytics. Provide examples of how you've used these skills to drive performance in previous roles.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, include examples of past collaborations. Discuss how you've trained users and championed the adoption of new tools, particularly in relation to Salesforce and AI.
How to prepare for a job interview at Freshtechit
✨Showcase Your Salesforce Expertise
Be prepared to discuss your experience as a Salesforce Administrator in detail. Highlight specific projects where you've managed users, reports, and workflows, and be ready to explain how you optimised the platform for better performance.
✨Demonstrate AI Knowledge
Since the role involves working with AI tools, make sure to familiarise yourself with relevant technologies like Einstein Analytics or ChatGPT integrations. Be ready to share examples of how you've used these tools to enhance data workflows or drive business intelligence.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to system audits or user training.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, especially when discussing technical concepts. Be prepared to explain how you would train and support users across departments effectively.
