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For Companies At a Glance
- Tasks: Manage Salesforce platform, user support, and AI-enhanced workflows.
- Company: Join a leading E-commerce company driving innovation in London.
- Benefits: Enjoy hybrid work, competitive pay, and career growth opportunities.
- Why this job: Be part of a tech-savvy team transforming business with AI and CRM.
- Qualifications: Salesforce Admin Certification required; experience with AI tools is a plus.
- Other info: Fast-paced environment focused on innovation and data-driven decisions.
The predicted salary is between 36000 - 60000 £ per year.
A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge CRM and business intelligence initiatives.
Key Responsibilities
- Act as the primary administrator for the Salesforce.com platform.
- Manage users, reports, dashboards, workflows, and system configuration.
- Conduct regular system audits and ensure the platform is optimized and up-to-date.
- Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations.
- Train and support users across departments; champion adoption of Salesforce and integrated AI tools.
- Maintain accurate and clear documentation for system functionality and changes.
- Work with stakeholders to design data-driven solutions that align with business goals.
- Analyze trends and improve how the organization leverages Salesforce + AI for strategic decision-making.
Ideal Experience & Skills
- Proven experience as a Salesforce Administrator.
- Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus.
- Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar.
- Ability to build custom apps, formula fields, workflows, and automate complex processes.
- Strong analytical and data visualization skills.
- Comfortable working in a fast-paced environment where innovation and data insights drive performance.
- Excellent communication and stakeholder management skills.
We offer a competitive compensation package along with outstanding opportunities for career growth!
Salesforce Administrator employer: Freshtechit
Contact Detail:
Freshtechit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and AI tools like Einstein Analytics. Being knowledgeable about these technologies will not only boost your confidence but also show us that you're proactive and ready to contribute from day one.
✨Tip Number 2
Network with current Salesforce Administrators or professionals in the e-commerce sector. Engaging with them can provide you with insights into the role and the company culture, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised Salesforce in previous roles. Highlighting your hands-on experience with system audits and user training will demonstrate your capability to manage and enhance our platform effectively.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive decisions in past projects. We value candidates who can leverage data insights to improve processes and outcomes, so come prepared with relevant examples.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Salesforce Administrator. Include specific examples of how you've managed users, reports, and workflows, as well as any relevant AI tools you've worked with.
Craft a Compelling Cover Letter: In your cover letter, express your passion for E-commerce and digital transformation. Mention your Salesforce Admin Certification and any additional certifications you hold, along with your experience in using AI tools to enhance CRM.
Showcase Your Skills: Clearly outline your analytical and data visualization skills in your application. Provide examples of how you've used these skills to drive performance and support decision-making in previous roles.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, emphasise your experience in collaborating with different departments. Share specific instances where you trained users or championed the adoption of new tools.
How to prepare for a job interview at Freshtechit
✨Showcase Your Salesforce Expertise
Be prepared to discuss your experience as a Salesforce Administrator in detail. Highlight specific projects where you managed users, reports, and workflows, and be ready to explain how you optimised the platform for better performance.
✨Demonstrate AI Tool Knowledge
Since the role involves working with AI tools, make sure to mention any experience you have with platforms like Einstein Analytics or ChatGPT integrations. Discuss how you've used these tools to enhance data workflows or improve decision-making.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you had to analyse trends or implement data-driven solutions, and be ready to explain your thought process and the outcomes.
✨Emphasise Communication Skills
As collaboration is key in this role, highlight your communication and stakeholder management skills. Share examples of how you've trained users or worked with cross-functional teams to champion the adoption of Salesforce and AI tools.
