At a Glance
- Tasks: Drive customer engagement through CRM campaigns and analyse performance metrics.
- Company: Leading FMCG company focused on growth and innovation.
- Benefits: Competitive pay, hybrid work model, and hands-on experience in a dynamic environment.
- Other info: Exciting opportunity for career development in a fast-paced industry.
- Why this job: Be at the heart of growth initiatives impacting millions of customers.
- Qualifications: Degree in relevant field and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
The team specifically looks at how to acquire and engage the client's customers while achieving the best return on investment on our demand generation budget. By focusing on the planning and execution of their CRM campaigns, you will make sure we continue our impressive growth trajectory in one of the client's most important markets. This role will sit at the centre of their growth agenda, supporting projects that involve large-scale data analysis, critical thinking, product launches, and the end-to-end execution of growth initiatives and customer communications delivered to millions of users.
Responsibilities:
- You will focus on acquiring and engaging customers through CRM while ensuring we achieve the best possible return on investment from our demand generation budget.
- Plan and execute CRM and owned-channel campaigns across in-app, email, push, and other customer communication channels.
- Own and coordinate the campaign calendar in collaboration with Marketing, Enterprise and Strategic Accounts, and Local Territory Operations teams.
- Execute large-scale customer campaigns that support acquisition, engagement, and retention.
- Analyse demand performance metrics, budget deployment, and campaign effectiveness.
- Identify opportunities to improve future campaign performance and customer growth.
- Support and manage part of our suite of acquisition products.
Requirements:
- Bachelor’s or advanced degree in Business Analytics, Engineering, Mathematics, Finance, Marketing, Econometrics, or a related field, or equivalent practical experience.
- Full professional proficiency in English, with strong written and verbal communication skills.
- Experience working in fast-paced, operationally complex, and dynamic environments.
- Strong proficiency in Excel or Google Sheets, including working with large datasets.
- Experience with quantitative data analysis, modelling, and experimentation.
- Proficiency in SQL, including writing queries to extract and analyse data.
Details:
- Start date: 29/06/2026
- Duration: 6 Months
- Day rate: £159 PAYE
- Location: London ~ Hybrid
Operations Analyst (FMCG) in Slough employer: Freshminds
As an Operations Analyst (FMCG) in London, you will thrive in a dynamic and fast-paced environment that champions innovation and growth. Our company fosters a collaborative work culture where your contributions directly impact customer engagement and campaign success, offering ample opportunities for professional development and career advancement. With a focus on data-driven decision-making and a commitment to employee well-being, we provide a rewarding workplace that values your expertise and encourages you to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Analyst (FMCG) in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work in operations or CRM. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with data analysis and campaign execution. This will give you an edge during interviews and show that you mean business.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up in the process. Let’s get you that Operations Analyst role!
We think you need these skills to ace Operations Analyst (FMCG) in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Analyst role. Highlight your experience with CRM campaigns, data analysis, and any relevant projects that showcase your skills in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the FMCG sector and how your background aligns with our growth agenda. Be specific about your achievements and how they relate to the role.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to mention your proficiency in Excel, Google Sheets, and SQL. Provide examples of how you've used these tools to drive results in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Freshminds
✨Know Your Numbers
As an Operations Analyst, you'll be dealing with data all the time. Brush up on your Excel and SQL skills before the interview. Be ready to discuss how you've used data analysis in past roles to drive decisions or improve campaign performance.
✨Understand CRM Campaigns
Familiarise yourself with CRM strategies and how they impact customer engagement. Be prepared to share examples of successful campaigns you've worked on, focusing on your role in planning and execution, as well as the results achieved.
✨Showcase Your Critical Thinking
This role requires strong critical thinking skills. Think of a time when you faced a complex problem and how you approached it. Be ready to explain your thought process and the outcome, highlighting your ability to analyse and improve campaign effectiveness.
✨Communicate Clearly
Since this position involves collaboration with various teams, strong communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewers about their current projects or challenges.
