At a Glance
- Tasks: Manage merchant products and partnerships to enhance the merchant experience.
- Company: Fast-paced FMCG company focused on operational excellence.
- Benefits: Competitive day rate, flexible working, and valuable industry experience.
- Other info: Exciting opportunity for growth in a collaborative environment.
- Why this job: Join a dynamic team and make a real impact in the FMCG sector.
- Qualifications: 3-5 years in strategy or operations, with strong analytical skills.
The predicted salary is between 48000 - 52000 £ per year.
You will work within a merchant operations function, reporting into a senior operations lead, to support and scale merchant-facing products and partnerships. The objective of the project is to improve merchant experience and unlock new value through operational excellence, data-driven insights, and cross-functional delivery.
Responsibilities:
- Manage merchant products and service partnerships from concept through to scaled playbooks
- Own and progress strategic partnerships, including go-to-market planning and pipeline follow-ups
- Identify and resolve friction points in the merchant journey, including operational and service issues
- Work cross-functionally with product, legal, marketing, sales, and operations teams to deliver improvements
Requirements:
- 3–5 years’ experience in strategy, operations, or consulting roles
- Background in fast-paced tech, marketplace, or FMCG environments
- Strong ownership mindset with experience optimising complex operational processes
- Solid analytical capability, including spreadsheet modelling and comfort working with data
Details:
- Start date: June 2026
- Duration: 4 Months
- Day rate: £200 PAYE
- Location: London ~ 3 days weekly
Strategy and Operations Manager (FMCG) in London employer: Freshminds
As a Strategy and Operations Manager in the vibrant FMCG sector, you will thrive in a dynamic work culture that champions innovation and collaboration. Our London-based team offers exceptional employee growth opportunities, with access to cutting-edge resources and a commitment to operational excellence, ensuring that your contributions directly enhance merchant experiences. Join us for a rewarding career where your strategic insights can make a tangible impact in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy and Operations Manager (FMCG) in London
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. We want you to show off your knowledge about their operations and how you can add value!
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We know you’ve got the experience, so let’s make sure you can showcase it effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Strategy and Operations Manager (FMCG) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Strategy and Operations Manager role. Highlight your experience in FMCG and any relevant projects that showcase your operational excellence and strategic thinking.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the responsibilities listed in the job description, especially around managing partnerships and improving merchant experiences.
Showcase Your Analytical Skills:Since the role requires solid analytical capabilities, don’t forget to mention any experience you have with data analysis or spreadsheet modelling. We love seeing how you've used data to drive decisions in past roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Freshminds
✨Know Your FMCG Stuff
Make sure you brush up on the latest trends and challenges in the FMCG sector. Being able to discuss how these impact merchant operations will show that you're not just familiar with the industry, but that you’re genuinely interested in it.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities. Bring examples of how you've used data to drive decisions or optimise processes in previous roles. If you can, have a spreadsheet model ready to discuss – it’ll highlight your comfort with data.
✨Cross-Functional Collaboration is Key
Think of specific instances where you've worked with different teams like product, marketing, or sales. Be ready to share how you navigated any challenges and what the outcomes were. This will show that you understand the importance of collaboration in achieving operational excellence.
✨Prepare for Scenario Questions
Expect questions about resolving friction points in the merchant journey. Prepare some scenarios where you identified issues and implemented solutions. This will demonstrate your problem-solving skills and ownership mindset, which are crucial for this role.
