At a Glance
- Tasks: Coordinate Salesforce projects and manage Jira backlogs for smooth delivery.
- Company: Dynamic services sector client with a focus on innovation.
- Benefits: Competitive day rate, hybrid work model, and hands-on experience.
- Other info: Join a fast-paced environment with opportunities for growth.
- Why this job: Be the driving force behind impactful tech projects and enhance your skills.
- Qualifications: Experience with Salesforce and Jira, plus strong communication skills.
A client in the services sector is seeking a Technical Project Coordinator to join the team for 6 months. You will act as the operational engine behind two high-priority workstreams, bridging technical delivery and business needs. Reporting into a technical or operations lead, your objective will be to ensure Salesforce initiatives and Jira backlogs are clearly defined, prioritised, tested, and delivered smoothly across multiple stakeholders.
Responsibilities:
- Own the end-to-end lifecycle of Jira tickets across multiple workstreams, ensuring clear status, prioritisation, and next steps.
- Act as a Salesforce systems specialist, supporting users with troubleshooting, configuration issues, and feature understanding.
- Monitor backlog health, identify blockers, and proactively drive items toward resolution.
- Serve as the primary point of contact for business requestors, clarifying requirements and managing expectations.
- Lead User Acceptance Testing (UAT) for new features and fixes, validating alignment with business requirements.
- Translate technical concepts into clear, accessible language for non-technical stakeholders.
- Coordinate effectively between business teams and technical delivery teams in an agile environment.
- Ensure requests are complete, actionable, and ready for development before work begins.
Requirements:
- Proven experience working with Salesforce (Lightning preferred), including troubleshooting permissions, layouts, and logic issues.
- Strong experience managing Jira backlogs, queues, and workflows in high-volume environments.
- Demonstrated technical problem-solving mindset with the ability to learn new systems quickly.
- Excellent communication skills, with confidence engaging both technical and non-technical stakeholders.
- Strong attention to detail and ability to identify gaps or missing criteria in requirements.
- Experience in technical project coordination, systems administration, or similar hybrid roles.
Details:
- Start date: ASAP
- Duration: 6 months
- Day rate: Up to £134 PAYE P/D
- Location: London ~ Hybrid
Information Technology Project Coordinator employer: Freshminds
Contact Detail:
Freshminds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Salesforce or Jira. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your Salesforce and Jira knowledge. We recommend creating a cheat sheet of key concepts and common troubleshooting scenarios. This will help you sound confident and knowledgeable when discussing your experience.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past projects. This will demonstrate your ability to manage technical issues and keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Information Technology Project Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Project Coordinator. Highlight your experience with Salesforce and Jira, and don’t forget to showcase your problem-solving skills. We want to see how you can bridge the gap between technical delivery and business needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've successfully managed backlogs or led UAT, and let us know how you can contribute to our team. Keep it engaging and personal!
Showcase Your Communication Skills: Since you'll be liaising between technical and non-technical teams, it's crucial to demonstrate your communication prowess. In your application, give examples of how you've translated complex concepts into simple terms for stakeholders. We love clear communicators!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at Freshminds
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially Lightning. Be ready to discuss troubleshooting techniques and how you've handled configuration issues in the past. This will show that you’re not just familiar with the platform but can also support users effectively.
✨Master Jira Management
Since managing Jira backlogs is a key part of the role, come prepared with examples of how you've successfully managed tickets and workflows in high-pressure environments. Highlight any specific strategies you used to prioritise tasks and resolve blockers.
✨Communicate Like a Pro
You’ll need to bridge the gap between technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. Think of examples where you’ve done this before and be ready to share them during the interview.
✨Prepare for User Acceptance Testing (UAT)
Since leading UAT is part of the job, be ready to discuss your experience with validating features against business requirements. Bring examples of how you’ve ensured alignment and what steps you took to manage expectations during the testing phase.