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- Tasks: Lead a CRM integration programme, ensuring alignment with business needs and effective governance.
- Company: Join a leading tech-driven organisation focused on IT transformation and commercial strategy.
- Benefits: Enjoy a competitive day rate, hybrid working options, and the chance to influence major projects.
- Why this job: Be at the forefront of technology integration, collaborating with senior leaders and shaping business strategies.
- Qualifications: Consulting experience preferred; strong background in enterprise CRM implementations and understanding of business needs required.
- Other info: This is a 12-month contract role based in London with an ASAP start.
A leading technology-driven organisation is embarking on a CRM integration programme to support its wider IT transformation and commercial strategy. We are seeking an experienced consultant to lead and oversee this integration. Working closely with internal IT systems and data teams, this individual will ensure the programme is structured, governed effectively, and aligned with business needs. This role will interface with senior leadership, including the CTO, Head of IT Systems, Head of Data, and commercial leadership.
You will have:
- Consulting background preferred with an ability to structure complex programmes and establish governance
- Proven experience leading enterprise CRM implementations
- Strong understanding of business needs and ability to align them with technology solutions (without needing to be a deep technical expert)
Details:
- Start date: ASAP
- Duration: 12 months
- Day rate: £800-£1000 dependent on experience
- Location: London/Hybrid
CRM Integration Programme Lead employer: FRESHMINDS
Contact Detail:
FRESHMINDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Integration Programme Lead
✨Tip Number 1
Network with professionals in the CRM and IT transformation space. Attend industry events or webinars where you can meet potential colleagues or leaders from companies similar to ours. This can help you gain insights into the role and make valuable connections.
✨Tip Number 2
Familiarise yourself with the latest trends in CRM technologies and integration strategies. Being knowledgeable about current tools and methodologies will not only boost your confidence but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led CRM implementations in the past. Highlight your ability to align business needs with technology solutions, as this is crucial for the role and will show that you understand the bigger picture.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you tailor your approach during interviews and discussions, making it clear that you're not just a fit for the role, but also for our team.
We think you need these skills to ace CRM Integration Programme Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your consulting background and experience in leading enterprise CRM implementations. Use specific examples that demonstrate your ability to structure complex programmes and establish governance.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of business needs and how you can align them with technology solutions. Mention your experience interfacing with senior leadership and how it relates to the role.
Showcase Relevant Skills: When detailing your skills, focus on those that are directly relevant to the job description, such as programme management, stakeholder engagement, and strategic alignment. Use keywords from the job posting to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at FRESHMINDS
✨Showcase Your Consulting Experience
Make sure to highlight your previous consulting roles and how they have prepared you for leading complex programmes. Be ready to discuss specific projects where you structured and governed initiatives effectively.
✨Demonstrate CRM Implementation Knowledge
Prepare to talk about your experience with enterprise CRM implementations. Share examples of challenges you faced and how you overcame them, as well as the outcomes of those projects.
✨Align Business Needs with Technology Solutions
Be ready to discuss how you can bridge the gap between business needs and technology solutions. Think of examples where you successfully aligned these two aspects without being a technical expert.
✨Engage with Senior Leadership Scenarios
Since this role involves interfacing with senior leadership, prepare for questions that assess your ability to communicate and collaborate with high-level stakeholders. Consider scenarios where you influenced decision-making or drove strategic initiatives.
