Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive client strategies, manage renewals, and build strong relationships in the life sciences sector.
- Company: Join a leading technology and life sciences company focused on customer success.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by helping clients maximise value from innovative data-driven products.
- Qualifications: Proven account management experience, ideally in pharma or biotech, with strong relationship-building skills.
- Other info: 12-month fixed-term contract with opportunities for growth and collaboration.
The predicted salary is between 40000 - 50000 £ per year.
A client in the technology and life sciences sector is seeking a Customer Success Manager to join the team for a 12-month fixed-term contract. You will take ownership of client delivery, strengthen relationships and ensure that customers gain continuous value from data-driven products. You will report into a senior leader within the client's global operations organisation and play a key role in stabilising and developing the account management function.
Responsibilities
- Drive client strategies around product adoption and usage monitoring
- Manage and deliver client renewals across products and services
- Lead account management activities across global and local accounts to exceed revenue targets
- Oversee the operational delivery of client projects to ensure high-quality outcomes and satisfaction
- Build and develop strong, long-term client relationships across multiple levels and functions
- Develop and execute stakeholder management plans to support client understanding and engagement
- Collaborate with cross-functional teams to deliver strong outcomes and measurable value
Requirements
- Proven experience in account management with clear evidence of account ownership
- Strong experience in client onboarding, stakeholder planning, presenting go-live materials and identifying upsell opportunities
- Experience within the pharmaceutical or biotech sector is highly desirable
- Ability to build strong relationships with clients and internal teams, including engineering functions
- Strong skills in PowerPoint, Word and Excel
Account Manager - Life Sciences in London employer: FreshMinds Talent
Contact Detail:
FreshMinds Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Life Sciences in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the life sciences and technology sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Think about how your experience aligns with their needs, especially around client delivery and relationship building. We want you to shine when discussing how you can drive product adoption and exceed revenue targets.
✨Tip Number 3
Showcase your success stories! Be ready to share specific examples of how you've managed accounts and delivered value in previous roles. We love hearing about your wins, especially if they involve client renewals or upselling opportunities in the pharmaceutical or biotech sectors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can build strong relationships and deliver high-quality outcomes. Let’s get you that job!
We think you need these skills to ace Account Manager - Life Sciences in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role in Life Sciences. Highlight your experience in account management and any relevant work in the pharmaceutical or biotech sectors. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use specific examples that demonstrate how you've driven client strategies or exceeded revenue targets. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your experience with client onboarding and stakeholder management, as these are key for us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at FreshMinds Talent
✨Know Your Client Inside Out
Before the interview, do your homework on the company and its clients. Understand their products, services, and the specific challenges they face in the life sciences sector. This will help you demonstrate how your experience aligns with their needs and how you can drive client strategies effectively.
✨Showcase Your Relationship-Building Skills
Be prepared to discuss specific examples of how you've built and maintained strong client relationships in the past. Highlight your ability to engage with stakeholders at various levels and how you've successfully managed client expectations to ensure satisfaction and loyalty.
✨Demonstrate Your Data-Driven Mindset
Since the role involves ensuring customers gain continuous value from data-driven products, be ready to talk about how you've used data to inform your account management strategies. Share examples of how you've monitored product usage and identified upsell opportunities based on client data.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle client challenges. Think of situations where you've had to manage client renewals or deliver high-quality outcomes under pressure, and be ready to explain your thought process and actions.