At a Glance
- Tasks: Manage merchant products and partnerships to enhance the merchant experience.
- Company: Fast-paced FMCG company focused on operational excellence.
- Benefits: Competitive day rate, flexible working, and a dynamic team environment.
- Other info: Exciting opportunity for growth in a collaborative London-based role.
- Why this job: Make a real impact by optimising processes and driving strategic partnerships.
- Qualifications: 3-5 years in strategy or operations, with strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
You will work within a merchant operations function, reporting into a senior operations lead, to support and scale merchant-facing products and partnerships. The objective of the project is to improve merchant experience and unlock new value through operational excellence, data-driven insights, and cross-functional delivery.
Responsibilities:
- Manage merchant products and service partnerships from concept through to scaled playbooks
- Own and progress strategic partnerships, including go-to-market planning and pipeline follow-ups
- Identify and resolve friction points in the merchant journey, including operational and service issues
- Work cross-functionally with product, legal, marketing, sales, and operations teams to deliver improvements
Requirements:
- 3-5 years' experience in strategy, operations, or consulting roles
- Background in fast-paced tech, marketplace, or FMCG environments
- Strong ownership mindset with experience optimising complex operational processes
- Solid analytical capability, including spreadsheet modelling and comfort working with data
Details:
- Start date: June 2026
- Duration: 5 Months
- Day rate: £200 PAYE
- Location: London ~ 3 days weekly
Strategy and Operations Manager (FMCG) employer: Freshminds Interim
As a Strategy and Operations Manager in the vibrant FMCG sector, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our London-based team offers exceptional employee growth opportunities, with access to cutting-edge resources and a supportive environment that encourages professional development. Join us to make a meaningful impact on merchant experiences while enjoying the unique advantages of working in one of the world's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy and Operations Manager (FMCG)
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG space on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that Strategy and Operations Manager role.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s products and partnerships. We suggest creating a list of potential friction points you might identify and how you’d tackle them. Show them you’re ready to hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you, especially those that highlight operational excellence and data-driven insights.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for their team.
We think you need these skills to ace Strategy and Operations Manager (FMCG)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Strategy and Operations Manager. Highlight your experience in FMCG and any relevant projects that showcase your operational excellence and strategic thinking.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved processes or partnerships in previous roles, and don’t forget to mention your analytical skills!
Showcase Your Data Skills:Since we love data-driven insights, make sure to highlight your analytical capabilities. If you’ve worked with spreadsheets or data modelling, give us the details on how you used these skills to drive results.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Freshminds Interim
✨Know Your FMCG Stuff
Make sure you brush up on the latest trends and challenges in the FMCG sector. Being able to discuss how operational excellence can enhance merchant experience will show that you're not just familiar with the industry, but also passionate about it.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities. Bring examples of how you've used data-driven insights to solve problems or optimise processes in previous roles. This could be through spreadsheet modelling or any relevant tools you've used.
✨Cross-Functional Collaboration is Key
Be ready to talk about your experience working with different teams. Highlight specific instances where you’ve successfully collaborated with product, legal, marketing, or sales teams to deliver improvements. This will show that you understand the importance of teamwork in achieving operational goals.
✨Own Your Experiences
Adopt an ownership mindset in your responses. Share stories where you took initiative to resolve friction points in a process or partnership. This will demonstrate your proactive approach and ability to drive change, which is crucial for the role.
